Hello, despite all of facebooks suggestions i am unable to log in to my FB account. I t...

GetHuman-tonyflat's Recover Disabled Account issue with Facebook from December 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-tonyflat may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-tonyflat's own words
Hello, despite all of facebooks suggestions i am unable to log in to my FB account. I think they locked it because i hadn't used it for a few weeks. I have sent them photo ID (drivers license) and they send my a code to use as a password. It doest work and a message comes up saying there is a problem and they are working on it, but it just keeps on happening..time and time again. They suggest i ask friends to help, the few people on facebook i do know i wouldnt ask if they were the last people on earth. I dont want to involve other people... i can not believe that an outfit like facebook are basically useless at what they should be the best in the world at doing. It is a friggin joke, if they were in the business of selling a product they would have gone bust, in fact they wouldnt have even got started. Facebook the biggest startup company in the world that have no Competent customer service...whatsoever. points out of **.....NIL!

GetHuman-tonyflat did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-tonyflat
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 233627 others
0 customers following this

Timeline

GetHuman-tonyflat started working on this issue
Dec 16th, 2019 2:10am
GetHuman-tonyflat indicated the issue is not fixed yet.
Dec 17th, 2019 9:21am

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