I open my facebook account since **** and I have been using it with problems. I didn't...

GetHuman4098742's Recover Disabled Account issue with Facebook from December 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4098742's own words
I open my facebook account since **** and I have been using it with problems. I didn't use my facebook account for sometime but recently whenever I loged in I saw a message at the top of my page that asked me to change or confirm my number I do not take the message serious because the message has been popping up on my facebook for months. A months ago I tried to access my facebook account but I couldn't I was told that Password incorrect, the password I have been using for *years I couldnt forget it, I thought, I tried to access the facebook many times I was unable, also I tried to recover my facebook but my mobile number brought me another person facebook which I do not know the owner...please my facebook page is still on facebook I searched for my name and I could see it but I cannot access it. Please help me i dont want to lose all my friends and family I have there. Thanks

GetHuman4098742 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman4098742
Dec 15th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 233243 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4098742 started working on this issue
Dec 15th, 2019 9:17am

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