II had to send a picture to Facebook to prove that it was me and they said they would g...

GetHuman4093299's Recover Disabled Account issue with Facebook from December 2019

Help with my Facebook issue
First: share to improve GetHuman4093299's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4093299 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4093299's own words
II had to send a picture to Facebook to prove that it was me and they said they would get back to me and then they disabled my account when it is me I don’t understand I’m confused I was being harassed and people kept reporting my pictures and after the six days Facebook let me back in and then they made me send a picture to make sure it was me which I had no it’s me I could see my drivers license and then disabled my account when they reviewed it and come back and I can’t even make one I don’t understand what’s going on I need help

GetHuman4093299 did not yet indicate what Facebook should do to make this right.

How GetHuman4093299 fixed the problem

We are waiting for GetHuman4093299 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman4093299
Dec 14th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 232898 others
0 customers following this

Timeline

GetHuman4093299 started working on this issue
Dec 14th, 2019 2:58am