II had to send a picture to Facebook to prove that it was me and they said they would g...

GetHuman4093299's Recover Disabled Account issue with Facebook from December 2019

Help with my Facebook issue
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Before contacting them, items GetHuman4093299 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4093299's own words
II had to send a picture to Facebook to prove that it was me and they said they would get back to me and then they disabled my account when it is me I don’t understand I’m confused I was being harassed and people kept reporting my pictures and after the six days Facebook let me back in and then they made me send a picture to make sure it was me which I had no it’s me I could see my drivers license and then disabled my account when they reviewed it and come back and I can’t even make one I don’t understand what’s going on I need help

GetHuman4093299 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman4093299
Dec 14th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 232898 others
0 customers following this


GetHuman4093299 started working on this issue
Dec 14th, 2019 2:58am