Facebook Customer Service Issues

My boyfriend insists he received a link and friend request from me, which is impossible since I don't have a Facebook account. The profile in question goes by the name Tee Gee, which I never used. This mistaken identity is causing issues in my relationship as he thinks it originated from me. I deleted my last account under TJo a month ago and don't wish to create another Facebook account. I need Facebook to take down this fake profile to clear up the confusion.

Someone has gained unauthorized access to my account under the name Andy Comer. He somehow obtained my Hotmail address linked to the account because he has been sending me emails. He changed the email address and password associated with my account, preventing me from accessing it. My Facebook name is Eileen West Sosenko, and the email linked to that account is [redacted] This Andy individual has taken over my account and is using his picture on it. Two of my friends have reported the account as hacked. The email address he is now using is [redacted]

I recently found myself logged out of my Facebook account, and I had two-step verification enabled. Unfortunately, I have not been receiving the code via text message, even though I've had the same number and email for the past five years. The platform is also requesting a code from a generator that I can't access without being logged in. Additionally, it's claiming that I have never logged in from this browser. I even attempted to send my ID, a handwritten note, and a selfie, but I keep getting directed back to the same page. Any assistance from Facebook would be greatly appreciated.

In [redacted], I created a page for my company which has been taken over by someone who gained access through a hacked employee account. The perpetrator removed me and my employee, replacing us with a fake admin under the name 'Hgh ggh.' My business page is now unpublished and inactive since September. Despite trying to reach out to Facebook, I have been unable to regain control. Within my personal account, there is an option to "publish page," but it results in an error whenever I try to do so.

I was informed that my comment containing a certain word was hidden, while other inappropriate comments about the president are allowed. This seems like a double standard. Please either make my comment visible or ensure others follow the same rules. Also, I have been trying to post a puppy advertisement without success, although other items are posted freely. Please be fair and apply freedom of speech equally to all users. It would also be appreciated if someone could answer the phone for assistance. Thank you.

I have a longstanding Facebook account under the name Shay Kasper. Unfortunately, on November 27, when logging in, I accidentally typed Sharon Kasper instead of Shay Kasper. As a result, there are now two accounts, and all my posts from April [redacted] onwards have been deleted from my Shay Kasper account. Additionally, everything prior to April [redacted] back to [redacted] is also gone. I didn't intend to create a Sharon Kasper account, and I simply want my Shay Kasper account restored to its original state with all my posts from before and after April [redacted] reinstalled. I would appreciate any assistance with this matter.

I have been using my account with no issues until I received a notification from Facebook requesting me to upload my ID for verification. I complied and provided my real identity information, but my account got disabled by the Facebook team afterwards. I am very upset by this situation as I am unable to access my Facebook account now. I believe this is a mistake by the Facebook team. Kindly enable and reopen my Facebook account promptly.

I'm having trouble logging into my Facebook account on my phone. Even though I remember my password, I'm not receiving the login code via text message. I tried multiple times and even submitted a photo requested by Facebook support, but I never received the promised email with further instructions. I just want to regain access to my account.

My account was hacked and disabled, and I am unsure about the posts made by the hackers. After checking Facebook.com/hacked, everything seemed normal. However, my account remains disabled, and my appeal was rejected citing reasons like credible threats to harm others, support for violent organizations, or graphic content, which I did not post. I am unable to reach Facebook for assistance. Please help me rectify this issue.

I need help changing the email address linked to my Facebook account. Unfortunately, I've locked myself out of my account as I tried to make the switch. I suspect Facebook might be checking for suspicious activity now. The issue arose when I changed internet providers due to relocating to an area not covered by my old one. When I attempted to access Facebook with the new email, it didn't recognize it. My subsequent attempt to update the email only made matters worse. I urgently require assistance in resolving this matter.

Dear Facebook Team, I am encountering difficulties changing the name of my page and group to the desired ones. The page is currently called FMfragrancesuk, but I wish to change it to BloomChiq to better align with my business. I have only 83 likes on the page and 53 members in the group, well below the Facebook policy limit of [redacted], ensuring there won't be any issues due to the name change. Having settled on the name BloomChiq, which is consistent across my other social media platforms, I kindly request your assistance in making this adjustment promptly. It would be beneficial to address this now while the page is still growing, before any extensive promotions are initiated. I greatly appreciate your help and understanding in resolving this matter. Thank you, Sarah

A few days ago, I had an incident where someone from Montreal attempted to access my account and change my password. As a result, I needed to update my password and security measures. However, the code required to regain access to my account was not being sent to my phone via Facebook or messenger. Without this six-digit code, I am unable to access either of my accounts. I suspect the code may be sent to the wrong extension or there could have been an error in my phone number information. I have already submitted my ID to Facebook, but I have not received any response yet. Since my accounts are essential for my business, I am seeking guidance on how to resolve this issue promptly. This situation is puzzling as I have not encountered this problem before. I appreciate any assistance you can offer to help me regain access to my accounts. Thank you, -Curtis H.

I needed to send a picture to Facebook for account verification. After six days of being locked out, they let me back in but then disabled my account again for the same reason. I'm confused and frustrated by the back and forth. Can someone please help me understand what is happening?

As a prior military member with extensive travel experience, rebuilding my circle of friends is not an option. I have been locked out of my Facebook account for nearly a year, and with a new phone number and email, I cannot receive the security code or recall my password. I am uncertain if I have designated a legacy contact. Amidst impending divorce, having access to my account for support would be greatly appreciated. Your help with this is sincerely appreciated.

I was recently informed that my account was temporarily blocked due to a post that went against the rules. The post was a sexually explicit video that someone else shared, and I only clicked on it to view it and sent it to myself. My account is blocked for 24 hours, and I fear a longer block if this occurs again. I am unable to contact them directly to explain. This situation is frustrating.

My name is Anthony S. and my Facebook account was hacked a few days ago. The hacker has been pretending to be me, contacting my friends and family, asking for money or gift cards by claiming I'm in need. This impersonation is unacceptable. The hacker is demanding money to return access to my account. I discovered the hacker's photo and locations mentioned are Toronto, Canada, and Colorado. I need guidance on how to reclaim my account and stop this imposter.

Hello, I am Chasity Nelson. When I opened my Facebook app, I realized I had been logged out, which seemed odd. Despite entering what I know to be my correct password, I received an error message. I initiated the password reset process, only to discover that the email address connected to the account has been changed to one unknown to me. It seems like my account has been compromised, with both my password and email altered. If the situation cannot be resolved, I would prefer to have my account deactivated to prevent further unauthorized access.

I recently encountered an issue with my Facebook page "Bella Iamher Rose" being hacked last night. I created a new page with the same name this morning, but now I am unable to log into my account as it appears to be disabled. I am unsure if the hackers are related to this problem, but I am eager to resolve this matter. I am open to speaking on the phone or providing a photo of my identification for verification purposes.

Dear Facebook Team, Unfortunately, my Facebook account has been mistakenly deactivated by your security system without any valid reason. Please re-activate my Facebook account as it contains several important business documents. I have provided my identification proof for verification, ensuring that I am the legitimate user of my Facebook account. I have not done anything wrong. I apologize for any inconvenience this may have caused. I kindly request you to review and reopen my Facebook account at your earliest convenience. Thank you.

Hello, my name is Si Khan, and my date of birth is 20/01/[redacted]. Your security system has mistakenly disabled my Facebook account. I can prove my identity as the real user by providing my government-issued ID. I have attached a copy for your review. Please reopen my account promptly as it is essential for accessing important business documents. Thank you, Facebook team.