Facebook Customer Service Issues

I am currently volunteering with a nonprofit organization that is facing an issue with their Facebook page. The previous administrators, who are no longer involved due to age and access limitations, are unable to transfer admin rights to new members. The organization is hesitant to create a new page to avoid confusion for people searching for their page. I would appreciate any advice on the best course of action for the organization in this situation.

Hello community, I need help accessing my Facebook account at /www.facebook.com/karen.stevens.[redacted]. Unfortunately, I can't recall my password, email, or phone number associated with the account (previous number [redacted]). I thought my password might be Eternity1 or Eternity, but they both do not work. I no longer have access to the original computer I used for this account. Is there a way Facebook can verify my identity through my driver's license or any other method? I have important pictures on this account that I would like to retrieve. Thank you for any assistance.

Hello Facebook Team! I want to clarify that I am a real person and this is my genuine account. I have submitted my authentic household identity card to verify my real name. Please review my information attentively as I assure you that I am not fake. Kindly consider reopening my account, as I believe it was disabled in error. The photo on my ID is valid and matches my account details. You can verify my date of birth in the provided ID. I kindly request the reactivation of my Facebook account at your earliest convenience. Thank you, Sir/Madam.

Since [redacted], I've had my Facebook page, but unfortunately, it got hacked in the early days. For the past year and a half, I've been trying to regain access without success. My page no longer even comes up, and I'm at a loss on what to do. I have a vast collection of photos spanning almost two decades, including precious memories of my children and family members I've lost touch with. I'm desperate to retrieve them. The login information for my page is [redacted], and my name is Shaka Weatherspoon. Any assistance on recovering my account would be greatly appreciated.

I have both a personal and business page on Facebook. For the second time in two weeks, my account is being requested to verify my phone number and photo. Although I am new to using Facebook, I am unsure about what is triggering this verification request. I suspect it might be related to me editing an older post on our business page, which led to a temporary restriction from posting in groups. To my surprise, I woke up today to another verification prompt. While I don't mind complying, I am curious about the reasons behind these repeated verification requests. We recently decided to explore the benefits of having a Facebook business page for our company, especially since we have established a physical office. This shift demands a different approach from our previous reliance on personal connections for management.

In October [redacted], my Facebook account got disabled. When I attempted to regain access, a message indicated a security concern and directed me to account review. I adhered to this procedure by submitting email, phone number, photo, and ID, yet I am still unable to log in. I am apprehensive that my account might have been compromised, leading to possible identity theft. I suspect Facebook may have been involved in this issue. I am a regular individual who uses Facebook occasionally. I sense helplessness in rectifying this, as I only receive automated emails from Facebook and encounter hostile messages during login attempts. If a resolution is not reached, I may consider involving the press and media.

After resetting my Samsung tablet to factory settings to fix an app glitch, I successfully resolved the issue. However, I am now unable to access my messenger account without passing through the security system. I am currently overseas for an extended period, and my American phone number linked to my account is suspended due to being out of the country. Even though I am utilizing both my mobile phone in the Philippines and my tablet, I am unable to log in using either device. The security system prompts me to log in using one of the devices, but it does not seem to be recognizing them.

After forgetting my password, I clicked on "forgot password," and a 6-digit code was sent to my email, [redacted] Upon entering the code and setting a new password, instead of accessing my account, it opened my father's Facebook account, as the password was changed. I kindly request assistance in retrieving my account credentials and access to my account while maintaining the proper authentication process.

I'm experiencing difficulty logging into my Facebook account. I have a Facebook account under the username Eugene Ekene Kenny with phone number [redacted]6. Previously, I lost access due to a phone number change, which has now been resolved. However, I'm encountering login problems even after completing necessary identity verification. Each time I attempt to log in with the password sent to my email, I receive an error message stating, "Sorry, this feature is not available." This issue is urgent, and I kindly request prompt assistance from your team. Thank you for your help.

Dear Sir/Madam, I am writing to report a serious issue regarding my Facebook account under the name Shailesh Deore ([redacted], [redacted]) which was hacked on the evening of December 6, [redacted]. I have attempted to resolve this issue by following the instructions, but I am unable to receive the reset code via email or mobile for security purposes. The hacker has changed all the details, including my email address, and even my profile photo. Personal and family photos, as well as credit card information, were uploaded to the account under the name Dr. Shailesh Deore. I kindly request your prompt assistance in resolving this matter and to provide a solution either via email to [redacted] or through this platform. Thank you for your attention to this urgent matter. Best regards, Shailesh Deore

Hello, I'm Aiman Sultan Tajwani, and my account has been under review since last night. This has occurred before, about two weeks ago, and it was resolved within 24 hours, albeit with restrictions on posting in public forums. Yesterday, after the restrictions were lifted, I posted some pictures on a group I created and my account was quickly blocked again. I find this situation distressing as I did not violate any of Facebook's rules. Why is my account under review once more?

My ex-husband has hacked into my Facebook account. He has changed my email, phone number, and password. I have attempted all available recovery methods provided by Facebook, but without knowing the full extent of the changes made by my ex-husband, I am unable to regain access to my account. I have had this account for as long as I have been on Facebook, and it contains many precious memories and photos that I do not want to lose. Is there a way for me to provide identification to verify that it is indeed me trying to recover access to my account?

My Facebook account has been disabled, and it's linked to several other accounts like Instagram and gaming apps. I've had this account for over 5 years and can't recall the Gmail password, but I remember my Facebook password and details on the account. I'm unsure why it got disabled, so I believe it was a mistake. Please assist me in recovering my account as it's crucial. Thank you.

Hello! My boyfriend and I set up a Facebook account for our new business, linking it to my personal account. To separate business and personal matters, we created a new account for him and made him an Admin on our business page. As he's not a fan of social media, we didn't add his picture and adjusted privacy settings to limit his visibility. Unfortunately, his account got blocked, preventing us from promoting our business on Facebook and Instagram. The email we used for his account is [redacted] It's crucial for us to recover his account to resume promoting our page. Missing out on the Christmas season was tough, so we're eager to get back on track.

My Instagram account was disabled incorrectly. I am unsure why this happened as I have not broken any rules. My account does not contain sensitive material or nudity, it is just a standard account. I have not followed any inappropriate accounts. Please, I am desperate to have my account restored as I have dedicated 5 years to it. Losing everything so suddenly is devastating as I have many memories associated with my account. Please reconsider and enable my account again. You can review my disabled account under @izzhkl. I appeal to you to return my account. Thank you.

This morning while browsing Facebook, I encountered a security check that required a 6-digit code to be sent to my old, deactivated phone number, which I couldn't access. Even after attempting to change the security settings through my linked email account ([redacted]) and resetting my password, the prompt kept redirecting me to the mobile number verification. How can one ensure the security of the security check when phone numbers can be easily changed in the Philippines? I would like to regain access to my Facebook account under the name Ecates Garb. Thank you.

My Facebook account has been hacked and false information has been reported to Facebook. I am 75 years old, disabled, and live alone. I need to reset my password. I have lost contact with my family in the USA, Ireland, and Germany. I'm in various groups, like wildlife and buy/sell groups. This has happened before, and I had to create a new Facebook account. I've faced abuse for my beliefs and have tried blocking people, but the issues persist. I reported abuse to a group admin before and they intervened. I feel distressed and isolated. I need help recovering my password and guidance through the process. Please assist me in preventing this from happening again. Thank you, Sheena.

I'm experiencing difficulty logging into my Facebook account due to some security questions. Access to my account is vital for communicating with my children and managing my business. I've been waiting for about three days for assistance to resolve this issue. It would be greatly appreciated if you could help me regain access to my account promptly so I can continue using it for personal and business purposes. Thank you.

Hello, this is Laila Gul from Pakistan. I am facing an issue with my hacked Facebook account and I am trying to recover it. I have been attempting to reset the password, but I have forgotten the password for the email linked to the account. Additionally, I am not receiving any responses on my phone, which I have linked to the account. I would appreciate your assistance in resolving this matter. Thank you.

I have spent over £60 to set up my Facebook business page. Unfortunately, both my personal account and business page were disabled without any explanation, which was not communicated to me beforehand. I have an additional personal account that I wish to connect to my business page, but contacting Facebook customer service has been challenging as I am unable to speak with anyone to address this matter. Please contact me by email to discuss either a refund for the advertising fees or the reactivation of my business page.