I lost my phone and became a victim of identity theft. My facebook, snapchat, gmail (th...

GetHuman-jonaser's Recover Hacked Account issue with Facebook from December 2019

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To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-jonaser's own words
I lost my phone and became a victim of identity theft. My facebook, snapchat, gmail (the real one, the one now registered isnt mine cus its been changed), even my spotify was hijacked along with attempts to open accounts in banks and take out loans. Luckily, the loans didnt work as they wanted, but i still am estranged to my social identity, and its been a struggle to keep my head up, but ive gotten back my spotify and phone number and i think the snapchat and original gmail, Jonas.E*****@***.com, or the same but written like this Jonas.E*****@***.com is also coming along. I have very much personal important stuff on my facebook, so this whole experience is like a nutkick to my identity. I was logged on facebook when the hacker, whom had access to my gmail since he had my phone, took over my account. Im sure if facebook admins look at my account jonas verum quaero Erichsen (Jonas A B Eriksen) they'll clearly see the ''battle'', where the hacker changed password and i got a notice on my lenovo Thinkpad PC which i was logged on to told me i had just changed password, with the alternative answer ''wasnt you who changed password?'' Or something like that, i clicked and changed password again, and a minute after *repeat. This repeats *-* times until The hacker clicks log out of all units, and then changes password. After that, i have only been logged in from samsung phones, s*, s* and j* if i recall correct. Hacker goes on and changes my accounts connected email to one which i dont know at all, all i know is the one i had for The recent times and my old Hotmail e-mail, which i created the facebook profile with, over some *, maybe ** years ago. That email was metallica****@Hotmail.com, but its an old, estranged account which hasnt been in use for years, so i dont remember the password for the mail account. I have just detached my spotify from facebook cus i got back my spotify and i dont wanna risk it being taken again, with over *** playlists, tailored over ** years i had finally achieved an set of playlists that catches my vast music taste which stretches beyond rock, edm and hiphop. At my facebook account, throughout the years i have written tons of poems, lyrics and quotes of different qualities, some of first class lynguistic use of words and deep subjects, and i have been planning to write books and make music of some of the lyrics i written, *but its only facebook they exist in.*So i got all this lyrical ambition*Tied to a hacker technicians visions of prisons in attempts to steal the coins i flipped in water in shallow wells and wished in, dont mean to be bitchin, but i dont deserve to lose my words, to me its unheard.*Lol just joking but point is, i got tons of old forgotten lyrics that i read and save to an external harddisk daily, and it is so extremely personal that its like i lost parts of my personality with my facebook.. i can answer any questions as good as i can, i can send pictures of my passport, todays paper(for showing the date is correct), a note saying ''my facebook been hijacked and i need help get back my identity!'' Or something and my face, all * in same picture. This would verify my name, my facebook pictures and passport pics and me today would all prove that i am in fact Jonas Erichsen from norway, or jokingly ''Zion, Kentucky'' as its set on facebook, and the note and news paper would tell that the request is real, and its a 'new' one, as the date on the news paper would show the date of the day i would send you this picture. I am begging you, please help me. I am already in a dark place in life, and having spent my birthday alone and a month and half with almost no contact with friends and loved ones are really taking a toll on my head. I need help. Please. For now, until i hopefully get back my gmail account, i can be reached via an alternate shortterm email, jonas.E*****@***.com or phone *** ********. If facebook admins would just take * minutes to read this and fact check what i stated (old emails, the password-change battle that ended in hacker logging out all units, the poems and lyrics all over my timeline, (also a lot written in my notes in facebook, which i had trouble finding in recent times, this plus a photo of me, passport, written note and newspaper would be enough to verify my identity to banks and such, i lost control of binance a couple times, and binance being a cryptocurrency exchange would be equal to a bank as i have held sums of several hundred dollars there at times when i verified my ID this way and regained access to funds, and facebook dont hold funds, just identity. And i been victim to a extremely thorough identity theft, and i can in many ways verify that i am in fact Jonas. Live video chat is also possible, i can even like travel to sillicone valley to show that these **** are the real deal. Lol, i mean to meet up in person with passport and such. Im willing to sign contracts where i say yes to work for * years at a facebook tshirt sweatshop for ** hours a day, sewing blue Fb tshirts for you guys if you heeeeeelp meeeee. Plz. Thanks alot for reading. Walk with god, and please, see the person, not the profile. I have huge problems and only you can help. Plz

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Recover Hacked Account issue
Reported by GetHuman-jonaser
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 232229 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-jonaser started working on this issue
Dec 13th, 2019 6:22am
GetHuman-jonaser indicated the issue is not fixed yet.
Dec 14th, 2019 5:16pm