Hello I am unable to log into my FB account. I have my FB open always on my android ph...

GetHuman4040355's Reset Password issue with Facebook from December 2019

Help with my Facebook issue
First: share to improve GetHuman4040355's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4040355 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4040355's own words
Hello I am unable to log into my FB account. I have my FB open always on my android phone so I am still able to access FB but if I log out like I did on my desk top I would not have any access to FB as I cannot recall my password. When I try the password resets I do not get any codes neither to my email OR my phone number which I used to initially sign up on FB. Please is there some way to help??

GetHuman4040355 did not yet indicate what Facebook should do to make this right.

How GetHuman4040355 fixed the problem

We are waiting for GetHuman4040355 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Reset Password issue
Reported by GetHuman4040355
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 232175 others
0 customers following this


GetHuman4040355 started working on this issue
Dec 13th, 2019 12:55am
GetHuman4040355 indicated the issue is not fixed yet.
Dec 14th, 2019 1:57am
GetHuman4040355 indicated the issue is not fixed yet.
Dec 16th, 2019 5:11pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers