Facebook Customer Service Issues

After not having a Facebook account for many years, I decided to create a new one to see what it was about. I used a fake name to avoid being added by contacts. I deleted the account the same day but didn't know about the 30-day grace period for reactivation. When I tried to create a new account later, it got disabled, possibly because it was linked to the old one. Despite contacting Facebook multiple times through the help center and submitting my ID, I haven't been able to resolve the issue. I just want to reconnect with friends and family as I travel frequently.

In September [redacted], when I tried to access my Facebook app, it indicated that my session had expired and prompted me to log back in. I typically use my phone number as my login method since I often forget my email address. However, upon entering my phone number, I received a message stating that it wasn't associated with any account. After numerous attempts to resolve the issue, I reluctantly created a new Facebook account. Now, I urgently need to access my old account as it contains important messages required for a court matter.

I recently created a Facebook account under the name Pepper Mint. It's a bit unconventional, right? I chose this pseudonym because using my real name, Jenn Campbell, seems to lead to account deactivations, which is frustrating. In the past, I've lost phones and forgotten passwords and email addresses associated with previous accounts, making logging in impossible. I truly enjoy using Facebook to stay connected with friends and would like to regain access to my account. I am willing to provide my ID to verify my identity if necessary. Facebook, please help me resolve this issue so I can continue to use and enjoy the platform.

A friend of mine passed away last year, and out of respect, I disabled their Facebook account. Facebook then offered me the option to take ownership of the account, which I chose. Now, when I tried to retrieve the account to access photos of the person, Facebook is asking me to confirm my identity using the phone number or security question, which I don't have. I'm confused as to why I became the owner of the account if I can't easily regain access. I only wanted to secure the account given the circumstances. The account holds sentimental value as the person was a family member. I'm unsure of what steps to take to recover the account, as the information required for verification is no longer accessible to me.

I am encountering an issue when trying to access my Messenger and Facebook accounts. I received a message indicating limitations on posting, commenting, and logging in for safety reasons to prevent spam. I want to clarify that I am not involved in any spam activities. I urgently need access to my account as it is vital for communicating with my 5-year-old daughter, whom I have not been able to reach for over two weeks. The email linked to my account is [redacted], and my name is listed as Katrynna Elizabeth.

I received a message from someone via a fake Facebook account expressing interest in purchasing my Facebook account due to its connection to my PUBG Mobile account. Even after I declined the offer, they threatened to hack my account. I took immediate action and blocked them. However, a few days later, while I was at college, my account was indeed hacked. The hacker changed my profile picture to a terrorist image and posted violent and terrorist content on my timeline, resulting in Facebook disabling my account. It's a distressing situation as the account holds significant importance to me. I am in urgent need of assistance to resolve this issue promptly.

Hello, my name is Anil Swami Boy from Rajasthan. I am facing an issue where the Facebook IDs I create only last for 12 to 24 hours before closing on their own. For instance, my account named Anna Das, which was verified with a code letter, was closed today. Despite reporting the problem, I haven't received any help. I kindly request assistance from Facebook to understand why my accounts keep closing shortly after creation. I am perplexed as to why I am experiencing this difficulty while others can use Facebook without any issues. Your prompt attention to this matter is greatly appreciated.

My husband and I shared the same email for Facebook. I haven't logged in for a while, and now I can't access my account because the phone I used is gone. I don't want to create a new page because I've been on Facebook since the beginning. I have another email I can use if needed. My Facebook page is still active, and my friends have noticed it. My profile name is Melinda Williams-Bratz.

Hello, I'm having trouble logging into my Facebook account. I always have Facebook open on my Android phone, so I can access it there. However, I recently logged out on my desktop and can't remember my password to log back in. I've tried resetting my password, but I'm not receiving any codes via email or phone, which are the methods I used to sign up with originally. Can you help me with this issue?

My Facebook account was hacked, and despite setting up two-step authorization, the hacker changed my phone number, preventing me from receiving the text code. I tried using Authy for Facebook codes, but none of them are working. I have sent multiple emails to Facebook with photos of myself holding a handwritten code and my ID, but I haven't received a response after almost two days and numerous emails. Can someone please assist me with this issue?

I am having an issue with my Facebook business page where the option to "like" it seems to be missing. Instead, visitors can only "follow" the page. The toolbar buttons display as FOLLOW, SHARE, SAVE instead of LIKE, FOLLOW, SHARE. I have attempted to adjust settings and templates, however, none of the templates include a "like" button anymore. It is essential for me to have the "like" option available for visitors. Any assistance in resolving this matter would be greatly appreciated. Thank you. FB Page Username: @BeccaNicolePhotos

Hello, my name is Kendall Parks. I need help from Facebook as my profile was hacked and then disabled last Sunday. The hacker altered my email and password, and began scamming my friends. You can recognize my profile picture as I am wearing a Bengals jacket with the colors of the USA flag in the background. I rely on social media to connect with friends and promote my podcast. I will provide my contact email for further correspondence once my profile is recovered with a new password. If needed, my phone number is [redacted].

I suggest adding the option to block someone who has already blocked us. The current blocking process should be revised to allow mutual blocking between users. I am being harassed by someone who repeatedly sends inappropriate messages and then blocks me, leaving me unable to block them. This individual continues this cycle, causing distress due to the ineffective blocking system. Please enhance the feature to enable users to block those who have already blocked them, preventing unwanted interactions. This seems like a fundamental improvement that should be straightforward for your developers. Thank you for considering this change.

I have been using my Facebook account for 10 years, and suddenly, I have lost access to it. It seems that the email "[redacted]" and my old phone number "+[redacted][redacted]" were linked to it, but I no longer have access to one of them. I have attempted the "forgot password" link multiple times without success. I tried submitting 3 copies of my IDs, but I received a message saying my account has not been disabled, preventing me from proceeding to the next step.

I attempted to use trusted contacts to reset my password, and the system indicated it was successful. Regrettably, I haven't received an email to finalize the process on the new email address. Accessing the old email linked to my account is not an option. Furthermore, attempts to reset the password through trusted contacts result in an error message about breaking guidelines, despite simply trying to regain access to my account.

My Facebook account, "Ajay Kothapally," is connected to PUBG. I received a link in PUBG offering free gifts, so I clicked on it. The page requested my Facebook ID and password for login. Later, I realized it was a scam to obtain my login details. After a day, my account got disabled for violating policies. I'm unsure about the next steps and lodged a complaint to Facebook via the help center. It's essential for me to regain access to my personal account.

My account was hacked, and the password and linked email were changed. I can't access my account. When I try to log in using my old email or phone number, a code is sent to an email address that isn't mine. Phone number: [redacted] Account email: [redacted] (no longer accessible) Current email: [redacted] Thank you, Justin Henley

I am unable to recall my password as I hastily changed it a few months back due to receiving a hacking alert. Unfortunately, the email associated with my account, Bruce Telecom Webmail, is no longer functional, making it impossible for me to reset my password. Adding a cell phone number to receive a verification code via text is not an option for me either. I am currently logged in to my Facebook account on my old iPhone, which is my only means of access. However, I am unable to log in on my new phone or any other device due to this predicament. I am worried about losing access to my account. Please assist me with resolving this issue.

I have an issue with my Facebook page. When I log in, I notice that the content displayed is different from what a friend sees after I shared my login details. My friend mentions seeing images and information that I don't have on the page. Also, I previously unliked the company Urban Decay, but my friend claims that they are still visible and redirect to unrelated websites. Can this discrepancy be resolved?

I go by Ayodeji G. and have been reaching out regarding a concerning issue with my Facebook page, Endtime Stories. I am facing difficulty removing an admin who is a hacker and somehow gained access to my page. Despite downgrading their role to analyst, I am unable to completely remove them. When attempting to remove them, I receive an error message stating 'problem removing Babar Khan as analyst'. I am worried that this individual could potentially regain admin status and remove me from my own page once the 7-day grace period expires. I have even resorted to creating a new page called End Time Stories to safeguard my content. I kindly seek assistance in resolving this situation to prevent the hacker, known as Babar Khan on Facebook, from taking over my page. Thank you.