I initially created an account after not having a facebook for many many years just to...

GetHuman4086723's Recover Disabled Account issue with Facebook from December 2019

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Before contacting them, items GetHuman4086723 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4086723's own words
I initially created an account after not having a facebook for many many years just to see what facebook was about and if I wanted to start a new account. For this account, I used a fake name because I didn't want anyone or contacts trying to add me as a friend. I deleted the account the same day. I didn't realize there was a **-day grace period where the account could be reactivated. Not too long after I decided to get a facebook account and tried to create a new one. I think because the phone number was connected to the old one it was disabled, and so was the original one. So I tried to get facebook again using another email address and my sister's phone number and it was disabled. I've tried multiple times to contact facebook using the helpcenter and also submitted my license and federal ID to try and get someone to contact me via email to resolve the issue. No luck so far. I just really want to start a facebook account to stay connected to friends and family as I move around a lot.

GetHuman4086723 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman4086723
Dec 12th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 232164 others
0 customers following this


GetHuman4086723 started working on this issue
Dec 12th, 2019 10:50pm

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