Facebook Customer Service Issues

My account was disabled on 10/20/19, and I am unsure of the reason. I have tried contacting Facebook multiple times through the app, but I have not received any responses. I am concerned if my account was hacked, leading to its disablement. I have been using this account for many years to stay in touch with hundreds of contacts, family, friends, and for work purposes. I work at a doctor's office and rely on my account for professional communication. I would appreciate it if someone could address this issue and provide assistance.

Hello, I attempted to update my business name from Jennifer Mills LMT to Divine Essence Therapeutic Bodywork on my business page, but the change was not approved. I made the attempt twice, but to no avail. I am reluctant to create a new page as my current one has received excellent reviews that are crucial for my business. I urgently need to change the name from Jennifer to Divine Essence before I launch my business. Your assistance in this matter would be greatly appreciated. Thank you!

Hello, I have been using Messenger without a Facebook account. Ever since Messenger Stories was introduced, I have been unable to post anything. Initially, it would always show 'failed, tap to retry.' Although that error message has stopped appearing, no one seems to view my stories. I have adjusted the settings to public and tried all available options, but still, my posts are not visible to anyone. I wonder if this issue is due to not having a Facebook account.

My account keeps ending up in "Facebook jail," restricting me to only posting on my page or in groups I manage. As a promoter, this is causing financial losses. There isn't a clear explanation or solution provided. Moreover, my group "Free Money Making Apps" got disabled due to scam concerns. I meticulously screen posts to ensure a safe environment, unlike other groups where scams occur frequently. Despite my efforts to grow and maintain the group, it was deactivated. I, Haridas "Harry" P., seek full restoration of my account and reactivation of my group. Being a longstanding member since Facebook's early days, when it was college-focused, I request to be left alone. I have not engaged in any wrongdoing, always prioritizing shielding users from scammers.

Hello, I recently reported a post by someone named Tom Stephen Maugham that contains private conversations related to an ongoing police investigation involving Jason Prince. This individual posted details about a disturbing situation regarding my 3-year-old son using photos from my Facebook account. Despite reporting it, Facebook claimed this did not violate their terms. This invasion of privacy has caused immense distress to my family, and I urge for the prompt removal of this post.

I have a personal profile on Facebook which is linked to our [redacted](c)(3) nonprofit organization. Despite submitting the required supporting documents multiple times, I have not yet been able to access a donation button for our nonprofit page. My personal account can be found here: [redacted] Kimberly Wilson The nonprofit page is called Georgia's Healing House, also known as Georgia's House. I would appreciate any help in getting an update on this matter.

Hello, I need some assistance. Yesterday, I was logged out of my Facebook account. Despite trying to enter my password, the system keeps indicating that it's an old one. I no longer have access to the email address linked to my Facebook account. In the past, I had my phone number connected to my account to receive retrieval codes via text. However, I am not currently being offered this option to use my phone number. With no email access, what steps can I take? I am reluctant to create a new profile due to the 9 years' worth of friends and photos on my current one. Please help.

I've been accused of fraudulent activity on Facebook Marketplace after a user asked me to forward a message to the landlord, whom I am not friends with for business reasons. When I declined, the user reported my item and page, resulting in a 7-day wait for resolution. I strongly deny any wrongdoing and feel unfairly targeted. I've tried multiple avenues to address this matter but hitting roadblocks due to paywalls for assistance. I am eager to discuss and resolve this issue as soon as possible. Your prompt attention to this matter would be highly valued.

I need help understanding why I was blocked from sharing for one week. Knowing the reason is important to me as I rely on this platform and it's causing stress during Christmas. I want to learn from this experience to avoid any future issues. Being a disabled senior, this situation has greatly affected my holiday season. Any assistance would be greatly appreciated.

All the ad sets in this campaign are currently experiencing errors and are not running. Each ad set displays at least one issue that requires attention. The explanation provided states: "Ads promoting real money gambling, real money games, or real money lottery networks including real money users' network size, sports betting, bingo, and poker require explicit written authorization. Gambling, skill, or lottery ads are permissible for targeting individuals 18 years and older in legal jurisdictions." Examples noted include: - Ensuring no promotion or encouragement of irresponsible gambling practices. - Avoiding the portrayal of gambling as a primary income source or employment alternative. While our platform hosts discussions on casinos and sports betting experiences, it does not operate as a casino. We are willing to seek the necessary permission as outlined above.

I accidentally deactivated my account and I'm unsure why. I am in a dire situation as I handle humanitarian tasks for my school and have vital information in Messenger that I need urgently. Please, help me as I have a chronic illness that makes breathing difficult. I risk worsening my health if this issue is not resolved. My account has 14,[redacted] subscribers and I manage volunteer pages that are now inaccessible. I also have lost contact with people who owe me money through Messenger. Please assist me in restoring my account as I am willing to do anything. I am in a fragile state of health and fear falling into depression. Please contact me to resolve this matter. Thank you for your help.

I received a message on Messenger from someone claiming to be the rapper Nas. His page looked authentic, and he asked if I could visit him. He provided a management email for arrangements. I sent $[redacted] but then was asked for an additional $[redacted]. I didn't send more money. I have all the emails and text messages, but he last contacted me yesterday. Can someone please help me with this situation quickly?

I have been struggling to regain control of my hacked account with GetHuman's assistance. However, they keep closing the conversation abruptly, then start emailing me again. Despite providing a copy of my driver's license, the situation hasn't improved. Now they are inquiring about my experience with the process. It's frustrating, as they have altered contact information, making it impossible to recover my Facebook account. After attempting to change the password, I am unable to access any recovery options. If this issue isn't resolved soon, I fear I won't be able to reconnect with my family and friends. Your help in this matter would be greatly appreciated. Thank you.

Dear Sir/Madam, For the past three weeks, I have been experiencing restrictions on my Instagram activities. I believe there may be a misunderstanding, and I kindly request your assistance in resolving this matter. Despite not using my account frequently recently, the block appears to be renewing daily. I have been a loyal user for years, maintaining a positive presence without sharing sensitive material or violating any policies. Given my profession's reliance on social media, I hope you can investigate and provide guidance on addressing this situation. Thank you for your attention to this issue. Best regards, Zuzanna M.

I am having trouble accessing my Facebook account as it is linked to an old email address that I no longer use and do not have the password for. Despite uploading my IDs for verification, I have not received any response yet. The validation process is asking me to verify my account using friends I am not closely associated with. My name is Walter Powell, and my Facebook account ID is [redacted]

Hello, I am Arun Gujjar from Greater Noida, Uttar Pradesh, India. I work in the Delhi Police Department. My original Facebook account, active since [redacted], was unexpectedly disabled about 15 days ago. I have always abided by the rules and laws of India and Facebook. Today, I discovered that my WhatsApp account has also been banned. Kindly assist me in resolving this issue promptly. As a law enforcement officer, I always adhere to guidelines. Please reinstate my Facebook and WhatsApp accounts as my Facebook account is genuinely mine, linked to my authentic phone number, [redacted].

I have been unable to access my Facebook account due to suspicious activity from someone in London. Despite attempting to reset my password, my email associated with the account has been deleted and replaced without my knowledge. I have been locked out of my account and messenger for a few weeks now, even after trying to go through the friend identification process.

Hello, I recently created a Facebook account and uploaded my photo. Immediately, I received a message about suspicious activity and I am unable to access Facebook. This is my first time using the platform, and I only joined to connect with friends. In the past, I have allowed my friends to use my phone or computer when they had issues with their own devices. I provided my phone number, date of birth, a photo, and set up a password. What could be causing this issue with accessing Facebook?

I am frustrated with Facebook. It's annoying that you have to provide your phone number to make a new account. I am concerned about giving Facebook my personal information. I feel like Facebook cannot be trusted. I am considering contacting the authorities about the issue.

Hello, my name is Michael Thompson. I'm having trouble logging into my Facebook account. The account was created by my wife ten years ago using an old work email and phone number that I no longer have access to. I've forgotten my password and am stuck without it. I really need to regain access to my account. Thank you for your assistance. Michael B. Thompson