Hi! So I take care of recovering the facebook login password for a friend who is not ve...

GetHuman4082966's Reset Password issue with Facebook from December 2019

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The issue in GetHuman4082966's own words
Hi! So I take care of recovering the facebook login password for a friend who is not very familiar with the internet. His FB-ID is ***************, FB-name: Bert Ge.**If needed he will provide you any sort of confirmation that I am in charge of this task. ALso, all of his four FB-friends will confirm, if needed.**The problem: For the login an email address has been used which isn't known to him anymore. Anonymised it looks like: "*****@***.com". so I guess the adress is something like "bert.goehler"-something, since that is his name. Is there any way he*I can restore his account? Please let me know. Again, this is a serious request, we can provide any requested proof. **If there is no possibility also let me know as then we will set up a new account and politely ask you to delete and*or hide the old account.**Thank you, best regards,**Sidney Ihlenfeld

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Facebook

Reset Password issue
Reported by GetHuman4082966
Dec 12th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 231818 others
0 customers following this

Timeline

GetHuman4082966 started working on this issue
Dec 12th, 2019 10:02am
GetHuman4082966 indicated the issue is not fixed yet.
Dec 13th, 2019 11:15am
GetHuman4082966 indicated the issue is not fixed yet.
Dec 15th, 2019 11:42am
GetHuman4082966 indicated the issue is not fixed yet.
Dec 15th, 2019 11:43am

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