My account, Jack Moore, under my email *****@***.com got combined with my manager's Joh...

GetHuman-bastropj's Recover Hacked Account issue with Facebook from December 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-bastropj's own words
My account, Jack Moore, under my email *****@***.com got combined with my manager's John R. Collins account *****@***.com several years ago. I'm constantly getting notices to "John" when they are actually friends of mine. I have ignored it for a long time but would now like to get it straightened out. If the easiest solution is to just to shut down my account and open a new one I'm ok with that.

GetHuman-bastropj did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman-bastropj
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 231533 others
0 customers following this


GetHuman-bastropj started working on this issue
Dec 11th, 2019 9:31pm
GetHuman-bastropj indicated the issue is not fixed yet.
Dec 16th, 2019 12:33am

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