Facebook Customer Service Issues

I have a company Facebook page and I recently received a $10 credit to boost a post. When I tried to boost the post using the $10 credit, the system asked me to add my credit card details, which I did. However, before I could use up the $10 credit, my credit card was charged for the ad. I no longer want the ad to run, and I am concerned about the security of my credit card information. I have been unable to remove my card from the system. I feel this is a breach of my personal security and I would like to speak to someone to resolve this issue. The account in question is under the name 72nd Troop Command. Please advise me on how to remove my card and cancel the ad.

I'm unable to access my Facebook account. I enter my password but then it requires an authentication code, which I can't receive because I can't log in to my profile. I've attempted various solutions but now I'm seeking your assistance. Facebook claims to have sent a code to my old phone number, but I have a new one, and my old email is associated with the account. I need help recovering my hacked Facebook account.

I'm experiencing difficulty reactivating my disabled account due to the security checks, which require a phone number for text verification. I am unable to receive texts as I no longer have a phone number. Additionally, I am unable to contact the required friends for their responses. While I have submitted my ID, I have not received any response. I would greatly appreciate any assistance with resolving this frustrating issue.

My partner's Facebook and email have been hacked. There is a lot of private information and photos on her account. The email has also been compromised, and the hacker changed the phone number associated with the account, preventing her from resetting the password. The account name is Sabrina Earley Chirnside, email address is [redacted] The old password was abbeylouise94, and her birthday is 29/12/[redacted]. Her relationship status is in a relationship with me, Nathan Farmer, who is reaching out about this issue. I hope that the situation can be resolved promptly so she can regain access to her Facebook account. Thank you for your help. Best regards, Nathan Farmer

I reside in South Africa, and my name is Maryna P. Recently, I utilized the marketplace to sell a table, and I've been in contact with the potential buyer. Unfortunately, my brother shared my home address and banking information with this individual without my consent, which poses a safety risk. I am concerned about this situation, especially since I will be going on holiday soon, and my brother also disclosed our absence dates to the buyer. For security reasons, I urgently need to remove this information from the platform.

I am currently logged into Facebook on my phone, and I realized that someone else had access to my account from another device. I reset my password, changing it from "realrage93" to "poolshark93," but now I can't log in. I don't remember the email associated with the account, [redacted], but that's not crucial. Unfortunately, I can't access it to receive a reset password link due to not having the correct email and phone number in my account. If I ever need to log in on a different device, I seem to be out of luck.

Last night, while posting items for sale on handmade selling groups on Facebook, I was suddenly prompted to upload a photo of myself, resulting in getting locked out of my account. This is devastating as my business relies on this platform where I have a page with stellar reviews. Clients may think I blocked them, impacting my ability to provide for my baby boy, especially with Christmas approaching. My profile picture was my business logo, so I suspect a competitor may have falsely reported me. Despite no communication from Facebook and no means to reach them, I am troubled by the impact on my mental health, worsened by an upcoming gallbladder surgery. Restoring my account is crucial for my livelihood.

Hello, I'm Petar, and I'm reaching out regarding my issue with Facebook. My account has been disabled, and I'm unable to find any contact number or email to inquire about it. Despite submitting my ID, I only received an automatic response stating that my account is permanently disabled. I believe I understand the reason behind the disabling, but it seems that my explanation in the video I received was misinterpreted. Best regards, Petar B.

Hello, I needed to change the time zone, so I created a new ad account this morning. The new ad account now has a different pixel, but we would like to access the old pixel data with the new account. Both I (the agency) and the pixel owner (the client) attempted to add the new ad account as a new asset in Business Manager. However, I received an "unknown error, contact us" message and the new ad account did not appear for the client. We are eager to begin advertising promptly, so any assistance you can provide would be greatly appreciated.

A few months back, I enabled Two-Factor Authentication on my Facebook account. When attempting to log in recently, it prompted me for the authentication code usually sent via SMS or through a third-party authenticator app. Unfortunately, I can't access the code as the third-party authentication app linked to Facebook was deleted, and I didn't receive a code on my phone. I attempted to recover by submitting a valid government ID and a picture as instructed, but I'm still unable to proceed with logging into my account. Can someone assist me with logging in?

I recently checked my Facebook business manager and discovered charges for old ads that were reactivated without my knowledge. Upon reviewing my personal account's login activity, I noticed an unfamiliar login from Texas, despite residing in Canada and never visiting Texas. I'm now reaching out to Facebook to request a refund, as I can demonstrate that the ads were not authorized by me. What surprises me is that the hacker managed to reactivate the ads despite using landing pages from a Clickfunnels account I closed in October [redacted]. The ads were reactivated on November 19th and approved by Facebook, even without a functioning landing page. I've been attempting to contact Facebook for several days, but have been unable to find a live chat option on their support page. I am determined to recover the approximately $[redacted] CAD that was charged to my account.

Hello, I have an account under the name Tracy McK. I used to have my email as [redacted] linked to this account, but I haven't accessed this email in years and can't remember the password. My Facebook account seems to have been hacked, and I am now logged out. The password I typically used was either "nathanadam321" or "Adamnathan123," and I have been using it for quite some time. Can you assist me in recovering my account? Your help would be greatly appreciated.

Last night, I got logged out of my Facebook account with a message saying "session expired" on all my devices. Even though I entered what I know is the correct password, it claimed it was incorrect. When I attempted to reset the password, it stated that an email with a code was sent to an unfamiliar email address. I believe my account has been hacked and I am unsure how to contact Facebook for help. My Facebook name is Clover Svea, and the email I used to sign up years ago was [redacted] The current email I have linked is [redacted] You can contact me at [redacted] or [redacted] Thank you. Clover H.

Dear Team, Six months ago, I created a Facebook page for my music project even though I had never had a Facebook profile before. To create the page, I had to make a profile using the same name as my artist name. Now, I want to change the name on my profile to my real name, but the "change name" field is grayed out and I cannot use it. I have already submitted my ID to request the name change, but I have not received any response. I am unable to add any additional documents or take any actions other than logging out as my account is locked. Please assist me with this issue. Thank you. Best regards, Vlad Gh

A person named "Nadine Day" messaged my page "DarkKids46" offering $[redacted] USD for posting her articles daily. She sent a link asking me to add my email and connect the page to a Facebook Business account. After 2 hours, I lost access to my page. Fortunately, the page had two admins, and I was removed, leaving the other as an assessor with no control while the hacker took over. I worked hard to build my page to 75k followers, and losing it is not acceptable. I need help to regain access to my page.

Facebook is locking me out of my account because they are questioning my name, SUPA CUZZ. I have provided them with court documents where I am referred to as SUPA CUZZ, including from law enforcement agencies. With my presence on various platforms like Amazon, SoundCloud, Spotify, and YouTube under the name SUPA CUZZ, as well as being searchable on Google, it's clear this is my known name. I'm particularly concerned because this is a crucial time for me, as I have a page dedicated to Christmas called SUPA CUZZ's toys ancient 2 new. I need help urgently as this is impacting my online presence.

Hello, I need assistance re-accessing my secondary Facebook account. I utilized a different name and identity for this account, leading Facebook to request a copy of my ID for verification. Unfortunately, since the details do not align, I am unable to log in. I have important matters to address on that account. Your help in this matter would be greatly appreciated. Thank you.

My ID on Facebook was hacked by someone with the account name Taryn Raghuvanshi. They persuaded me for my password, promising free products in Free Fire. My Facebook account is linked to my phone number. My account name is Vishal Pandit, with around [redacted] friends. A friend named Rajesh Swami recently tagged me in a picture. I seek a solution. You can reach me at +[redacted]34 or +[redacted]21. My Gmail linked to the account was [redacted], which has been changed. I am unable to reset the password using my number. Please assist before December 13, [redacted]. I am willing to provide my Aadhar card copy if needed.

I'm reaching out for help with a fundraiser for necessary surgery. I was sharing it when suddenly I was kicked out of my Facebook account due to a security issue. I've had this account for years without any problems, and now I can't sign back in because I don't remember my password or the associated email password. This account contains valuable pictures and videos I fear I might lose. I have evidence to prove my identity, including an ID to verify. The email linked to my Facebook account is [redacted] Thank you.

I forgot the password to my Facebook account. The email and phone number linked to it are outdated and no longer accessible. The registered email is [redacted] and the phone number is +45 [redacted]1. I now use [redacted] and +45 [redacted]6. I would appreciate any assistance in regaining access to my Facebook account. Thank you. Regards, Eigil Thomsen.