I ordered two sweaters from an ad on fb. It was american and traded in dollars or so i...

GetHuman-mrslemcn's customer service issue with Facebook from December 2019

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The issue in GetHuman-mrslemcn's own words
I ordered two sweaters from an ad on fb. It was american and traded in dollars or so i thought. I paid ** pounds with my debit card. I received an email telling me it was on its way. It came not from america but china and the itemscwete nothing like advertised. Not even a label on them. Ive tried getting fb. Ive mailed them and sent evidence of ehat i think is a scam. No reply for such a large company. I would like a full refund. Doubt id get it from china but do think fb should take responsibility for it as it was advertised on there site

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Customer service issue
Reported by GetHuman-mrslemcn
Dec 10th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 231143 others
0 customers following this


GetHuman-mrslemcn started working on this issue
Dec 10th, 2019 8:27pm
GetHuman-mrslemcn indicated the issue is not fixed yet.
Dec 11th, 2019 4:08pm
GetHuman-mrslemcn indicated the issue is not fixed yet.
Dec 13th, 2019 1:11am

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