Facebook Customer Service Issues

I need to update the email address on my new Facebook account. Unfortunately, I mistakenly used the same email address as my old account, which was hacked ([redacted]). I want to change it to [redacted] for this new account (Frank Mokwuah). I've had a few new accounts disabled, and I suspect it's because of using the email from the hacked account.

My name is Ankit, and I reside in Seattle, WA. I need to report an online scam incident I encountered recently. On the morning of December 8, [redacted], someone set up a fraudulent Facebook profile pretending to be my friend. They claimed there was a medical emergency and asked for urgent financial assistance amounting to approximately 2 lakh INR. They shared bank account information and reached out to me and several other friends. Regrettably, I fell victim to this deception and transferred the funds to an account with Ratnakar Bank in India.

Dear Support Team, I am reaching out regarding my father's Facebook account, which was created many years ago. He hasn't used the account much and we have also forgotten the password for his citromail email associated with the account. There is no secondary authentication method set up. He has recently purchased a smartphone and would like to start using his account again. I created a new account for him, but his old account has important notifications and many friends associated with it. It would be greatly appreciated if there is a way to transfer the old data to his new profile or gain access to his old account, as we are unable to delete it in this current situation. Any assistance you can provide would be very helpful. Thank you in advance. Sincerely, János Márton

Hello, I need help unlinking my Instagram account from a disabled Facebook account. I have been trying to create a business page for a month now. Two of my accounts were disabled shortly after being created for no reason. Now that I am using a new account, I am unable to link my Instagram because it's already linked to a Facebook account, which is confusing because the previous ones are disabled. This problem is stopping me from running ads on Instagram, which is crucial for my business. Your assistance with this issue would be greatly appreciated. Thank you.

For the past two months, I've been struggling to access my Facebook account. After my Chromebook froze and I had to restart it, my attempts to log in were unsuccessful because I couldn't remember my last password. Being a senior citizen with limited technology skills, I rely on my sister to upload pictures to my profile. Originally, I signed up using the email [redacted], but due to password issues, I switched to [redacted] with the help of ATT internet technical support. They were able to merge both accounts, allowing me to use the same password for both. Unfortunately, I seem to have misplaced the written password. I typically use an HP Chromebook in guest mode for my online activities. My name is PJ Shelley, and some of my friends on Facebook include Audrey Devine, Jennifer Cox, Mary Lord, Debbie Campisano, and Angie Jones, all residing in or near Louisville, KY. I live in a rural area with a landline phone from ATT ([redacted]) and do not own a smartphone, but we have WIFI for our smart TV, Chromebook, and Amazon Echo.

It seems like there is a Facebook account created using my name without my knowledge. I couldn't find it myself, but my daughter mentioned it to me after seeing it on Facebook. I am uncertain about the request to log in and change my password. Recently, I lost the history of 5 out of 7 games I play on my iPhone, and they restarted as if I am a new player. This situation worries me, and I am contemplating shutting down my Facebook account to safeguard my information.

I can't access the email linked to my Facebook account. I followed the steps to use the code from trusted contacts, and it said it was successful, telling me to expect an email with further instructions. I've tried this for two days using two different email addresses but never got the email. Now, it's prompting me to try again, but my account is now locked.

I created a Facebook account a few weeks back. While uploading a picture, I received notifications but couldn't access them. Despite multiple attempts, I couldn't log in even after changing my password. Suddenly, my account was disabled without reason. I submitted an appeal, but no response yet. I'm unsure if creating a new account would cause problems. I've had a previous issue with Facebook due to a student creating an account for me as a joke. I simply want to know what went wrong and access my account again.

I am currently experiencing an issue where I have been blocked without any clear reason. The block seems to be a result of reposting content that I saw someone else post. I find this situation highly unfair as I am being penalized for older posts, which does not seem right and makes me very unhappy. I am willing to delete any content that does not comply with Facebook's policies, but I would greatly appreciate a second chance to rectify the situation. Instead of immediately blocking users, it would be more reasonable for Facebook to request the removal of the content first. Facebook is an essential communication tool for me, and this unfair blocking is causing inconvenience. I kindly request for this issue to be resolved promptly.

Recently, my Facebook page was hacked, and the hacker altered the recovery email address, making it impossible for me to reset my password. This scam has put my friends at risk, as the hacker could exploit my credibility and deceive them. Given my significant local following and reputation for reliability in my community, it is crucial to address this issue promptly. I am diligently exploring every available recovery option. The breach not only affects my Facebook account but also impedes access to linked accounts. I am willing to provide past passwords, device-uploaded media, and any necessary data to reclaim control of my page.

Hello, I deactivated my account a couple of years ago and now I would like to reactivate it. Unfortunately, I am unable to access the Gmail account I used to set it up, so the verification code was sent there. The friends suggested for me to contact are not familiar to me, and I do not have their phone numbers. I believe I added an alternate email address to my account previously, but it is not being accepted. Are there any other methods available for me to regain access to my account?

I emailed you today following up on my previous email from yesterday. I've already sent a detailed account of my situation in my second email. Unfortunately, I can no longer verify my account with the phone number linked to it as I no longer have that number or service. My name is Kayla B., born on January 17, [redacted]. I believe my account may show my partner as Charles Q. or possibly with the last name spelled as Gwynn. I am aware of my email and password but have trouble accessing one of my email accounts. I have two emails associated with my account to prevent lockouts - one is [redacted], the other is [redacted], for which I don't remember the password. The listed phone number on the account is [redacted], but my current number is [redacted] under my boyfriend's name. I've made several attempts to contact the old number to no avail. I have various forms of identification and can provide any additional verification needed to regain access to my account. I sincerely hope you can assist me promptly. Thank you.

I am looking to deactivate my Facebook account due to a couple of reasons. Firstly, encountering too much criticism and rudeness. If someone can't be polite, I prefer to block them rather than deal with negativity. It seems like people on Facebook are just searching for someone to attack. Secondly, I've experienced identity theft on the platform which has caused financial issues for years. I want to prevent this from occurring again. Therefore, I request that my account be deactivated, at least for the time being.

My name is Dawn James Parker. Today, I received two notices against me for sharing a link related to Michael Vick. I only intended to provide a way for others to add their signature to a petition. I was unaware that sharing such links was not allowed. I apologize for any inconvenience caused. Some other users were also sharing similar links, so I mistakenly thought it was acceptable. I sincerely apologize and hope that my account will not be deactivated. Thank you for your understanding.

Hello, I deactivated my Facebook account in [redacted] but now want to reactivate it. I had used a nickname on the account, which is why I am having difficulty reactivating it since Facebook is asking for an ID to verify my name. My real name does not match the name on the account. I used this account for 6 years, and I have access to the email address I used to sign up. The email is [redacted]. The current name on the account is كهرمانة, but it used to be Simaa alagha, which is my real name. I'm willing to answer any questions needed to prove that the account is indeed mine. Looking forward to your response.

I need help accessing my accounts because my email address linked to them is outdated, and I no longer remember the password. This also affects my Facebook account, as changing the password would send the reset link to the old email. I created a new page with my current email, but I cannot recall that password either. If necessary, I may have to set up a new email address. I am looking for a way to verify my identity and resolve these account issues without losing access to them.

I am disappointed that the content I posted on my page is unavailable now. Your editing choices have caused me to lose valuable family content. I expect a response. It was on my page, and I urge you to leave it there. I have done my homework and will be in touch soon. My advice is to avoid altering what was originally posted. Thank you.

I am unable to share or post anything on my Facebook page for over four hours now. This issue happened briefly the other day for about an hour and then stopped. I initially thought it could be the app causing the problem. To test, I logged out and used someone else's account to post something, and it worked. Therefore, the issue is specific to my page. I am unsure if someone reported me, and I don't understand why anyone would do so as I have not violated any policies or acted threateningly. I would appreciate a prompt response to resolve this matter. Name: Matty Y. Age: 27 Location: Freeport, Illinois DOB: April 4, [redacted]

Hello, I am seeking assistance with linking my business page to my personal Facebook page. I am facing an issue because my login emails are different, and I no longer have access to the email associated with my business page for password reset. Despite trying to contact Facebook support through various means, I have not received any response. My business page, Woman's Cave, should be under my current email so that I can easily manage it from my personal account. While I can access the page from my iPad and Facebook Pages app, I am unable to reset the password to log in from other devices or assign another admin. I hope to resolve this situation promptly as I eagerly await your support. Thank you for your help in advance. Kathleen

Hello, my name is Christopher Beahan. Recently, Facebook deactivated my account, claiming I violated their rules. Unfortunately, it seems someone gained unauthorized access to my account and abused it. The profile picture and all the content posted were genuinely mine, filled with positive messages. I never engaged in threatening behavior on the platform. I simply tried to warn my friends not to fall for fake friend requests supposedly coming from me due to the hack. Facebook accused me of producing spam, but my only aim was to safeguard my loved ones from scams. I attempted to create new profiles solely to reconnect with family and friends I had lost touch with, without any intention of breaching rules. I sincerely apologize if my actions seemed otherwise. I hope you can see my perspective and possibly reinstate my access to Facebook. Thank you for considering this. Christopher Beahan