Facebook Customer Service Issues

I have had an account since I was very young, but in [redacted], it got hacked by someone from Algeria. They changed my name and now are sending inappropriate pictures to my friends. I've tried everything to get my account back, but the problem is I no longer have access to the email linked to it. I have reported the issue multiple times but it's frustrating that the problem persists.

I recently updated my email address and no longer have access to the old one. Unfortunately, I forgot my password and tried the trusted friends option. After waiting 30 minutes, I didn't receive any messages to my new email or mobile number. Although I did get an email to verify the new email address, there was no link in it to click on. When I remembered my password and tried to verify, the page wouldn't let me proceed to enter the code. It seemed stuck on confirming the old information would be replaced by the new details provided. I've been struggling with this issue for almost two weeks now and would appreciate any assistance. Thank you. Sincerely, Akina

I am unable to access my Facebook account as it keeps stating that my email address is invalid, even though I use it daily. This is causing me great frustration as I am worried about losing my Parkinson's support group. I have followed all the advice from the HELP center with no success. I have been struggling with this issue for two days now. I believe that this should be a simple fix for you. Your assistance in resolving this matter would be greatly appreciated. You can reach me at my email [redacted], and my name is Patti Wulfert. Thank you for your help.

I received a message saying that my post violated the Community Standards on hate speech. However, the post does not violate those standards as it was already published in another media. It was initially posted on November 8, [redacted], and I was restricted for 24 hours. It is confusing as to why I am now facing a three-day restriction for a post from November 8 for which I was already restricted. Kindly provide clarification on this issue.

Every time I save a post that might breach community guidelines, I receive an immediate warning that it's attributed to me. Strangely enough, my female friends who share the post on their timeline don't face the same consequences and their posts remain visible. Shouldn't there be a fair application of the rules regardless of gender? If I'm instantly cautioned, shouldn't the same apply to them, and shouldn't the post be removed from all timelines if it violates the community standards? #Equality

Hello, I am Hong Peng, a digital marketer and an admin representative for the Turbo VPN Facebook Page. Recently, I have been receiving notifications from Facebook's Support Inbox regarding posts that go against the Facebook community standards on spam. Despite addressing the issues, I continue to receive notifications in my inbox. I am currently unable to post any content, including updating the cover of the Turbo VPN Facebook Page. Could you please advise on this issue or check if there is a bug on the Facebook page? I look forward to hearing from you soon. Thank you.

After I took a nap, I woke up to find myself logged out of my Facebook Messenger, which was unusual. When I tried to log back in, a message stated that my account was disabled due to some violations. This came as a surprise to me. Subsequently, friends and family contacted me concerning why I blocked them. I use Facebook to store precious memories and personal information, which I cannot afford to lose. The potential reason for the account disablement might be the name on my profile being "Tay Tay" instead of my real name, Taleigh Barnes. I am willing to provide proof of identification to rectify this issue. I would appreciate it if someone could communicate with me to help resolve the problem. Thank you for your assistance. Have a pleasant evening.

My Facebook accounts are continuously being disabled, despite not violating any policies. Recently, I shared videos from a friend's birthday and was blocked for three days. Now, my account has been disabled for another seven days. This recurring issue is frustrating, and I am considering taking legal action to address this ongoing problem.

Last month, at the end of November [redacted], when I opened my Facebook account, I noticed that it had been disabled. Facebook requested that I verify my account and I submitted my original Aadhaar card photograph over 20 times. Despite this, my account remains inactive. I kindly request that you activate my Facebook account at your earliest convenience. My email address is [redacted] I humbly ask for the activation of my Facebook account. Thank you. Sincerely, Mohammad Azam Khan

My account was locked due to "security concerns." I uploaded my photo ID as requested, but nothing happened. Facebook then requested a recovery code from selected friends. Some friends were unable to provide the code and only saw questions if I had spoken to them about it. I am unable to recover my account as I no longer use the linked phone number. Can I verify my identity by uploading my photo ID? I am eager to regain access to my account. Please let me know if there are any other options available or if the selection of friends for the code can be changed. I only have contact with four of them, one forgot her account, and another could not see the code on the recovery page.

I created a Facebook account to connect it to my Instagram profile for business purposes, but it keeps getting disabled. I tried creating a second account, and the same thing happened. After verifying the first account and setting up pages for my businesses with photos and bios, it got disabled once more. I managed to get the second account running, repeated the process, and it got disabled again. I am simply trying to promote my business smoothly on both Instagram and Facebook, and I am puzzled by the recurring issue of my accounts being disabled.

I have an iPad 4 that is having trouble logging into my iCloud account. The main issue is with accessing my original Facebook account. When I tried to log in yesterday, it wouldn't let me and has lost most of my contacts, leaving only one. All my saved data is also missing. I am an elderly person and find technology confusing. Any advice would be greatly appreciated. Thank you.

For years, I've struggled to recover my original Facebook page. Despite numerous attempts to contact Facebook, their odd recovery messages have not allowed me access. Consequently, I created a new page, but there are several unwanted ones cluttering it. Desiring a fresh start, especially now as a business owner, I tried to set up a business account. However, the system keeps flagging me for suspicious activity, though I'm only trying to rectify past issues, not engage in any wrongdoing. The inability to reach Facebook by phone is frustrating. Having been hacked before, I guess this is why I can't access my sentimental old page with cherished photos. It's distressing to lose access. The abrupt suspension during an important chat with a business associate was disruptive, and losing out on business due to seemingly arbitrary actions is frustrating. I feel compelled to delete all content and start anew. If I do, it will be strictly for business, keeping personal details private and wanting a clean slate. I hope Facebook can help resolve these issues promptly.

I have encountered a problem with my Facebook account. It seems that it has been hacked, and the hacker has changed the email address associated with it. Unfortunately, the older email linked to my account is inaccessible as well. Moreover, the hacker also changed the phone number associated with the email account. This has put me in a difficult situation, as I am unable to receive the code Facebook is sending to the compromised email address. I am concerned for the Facebook page I manage for my business, which is connected to this account. I desperately need to speak with a Facebook representative to resolve this issue promptly.

I have forgotten my Facebook account password. I do not have an email linked to my Facebook for password reset, but I have a phone number. However, I have not received any code to reset my password. In the past, I could only log in on my laptop with the code received, but it was invalid when I tried on the Facebook Android app. It has been 24 hours of trying to get a code, but I have not received one. What steps should I take to reset my password when I do not have an email linked and am not receiving a code on my phone?

Hello, I forgot the password for both my Yahoo email and my old Instagram account linked to my Facebook. I now have a new Instagram connected to the same Facebook account. I've already contacted Yahoo customer support, but they couldn't help me recover my email. My email address linked to Facebook and Instagram is [redacted] Can anyone help me with this? Thank you.

Dear Facebook Team, I am writing in response to the notification regarding the removal of my Page "Iptvsavings.com" for violating the Terms of Use. I would like to address the misunderstanding or error that may have led to this decision. My Page was created solely for legitimate business and promotional purposes, in line with the guidelines you provided. As an authorized IPTV re-seller, I rely on platforms like Facebook to reach a wider audience and enhance my business. It is important for me to have clarity on the specific reasons for the Page's removal so that I can rectify any issues promptly. I appreciate your attention to this matter and look forward to your guidance on how to proceed to comply with Facebook's policies. Thank you, Quentin D.

I am having trouble accessing my original Facebook page under the name Jennifer Marcine Peaks. My new Facebook page is only under Jennifer Peaks. I would like assistance in recovering my original Facebook page under Jennifer Marcine Peaks. Kindly send the new code to my Gmail account, [redacted], as my Outlook account was compromised. My Gmail account is the correct one to use. I want to update my password, username, and account details once I regain access. Thank you for your assistance and support.

I'm wondering why I'm restricted on Facebook from posting and joining groups until Wednesday at 8:58 PM. I just finished a restriction a week ago, and now I'm facing another one. I genuinely don't know what I did wrong. I'd appreciate understanding the reasons behind this, so I can correct it. It feels unjust to be restricted without knowing the cause. I tried reaching out to Facebook before when I was restricted multiple times, but didn't receive any responses. It's frustrating to not get any explanations for these restrictions.

Hello, I am Happy Tiwari and my Facebook account has been disabled. I am unsure why this action was taken, as I believe I have not violated any community guidelines. I am kindly requesting assistance in recovering my account as I wish to continue using it. Thank you.