Facebook Customer Service Issues

Hello Facebook, My account name is Banu Joher. I have been working for the past four years. During this time, I have only promoted cosmetic and skincare products that have helped many people. I have not promoted any sexual or illegal content on my Facebook account. I kindly request you to review my account and enable it to reach the Facebook audience. Your prompt attention to this matter would be greatly appreciated. Thank you.

Hello Facebook, My account name is Banu Joher, and I have been using it for four years. I have only promoted cosmetic and skincare products that have helped many people. I have not shared any sexual or illegal content on my account. Please review my account so I can continue reaching the Facebook audience. I kindly request a prompt resolution to this matter. Thank you.

I am currently unable to access my linked email account for my Facebook. I have experienced significant life changes related to a divorce, which forced me to change my phone number and email. Despite reaching out to Gmail for assistance multiple times, I have not been able to resolve the issue. It is crucial for me to regain access to my original Facebook account as it is my primary means of contact with family and friends, particularly after losing many contacts due to changing phones. Moreover, my Facebook holds irreplaceable memories and photos, especially of my late father whose account is memorialized. This situation is further complicated by the discovery of my ex-partner's email being suggested when filling out this form, indicating potential interference. I am in dire need of help to safeguard my account.

Hello Facebook, My account name is Banu Joher. I have been working for 4 years and have only promoted cosmetic and skincare products that have helped many people. I have never promoted any sexual or illegal content on my account. I kindly ask you to please recheck my account and ensure it is able to reach the Facebook audience. I urge you to address this issue as soon as possible as it is important for me. Thank you.

I am having trouble logging into my account because I forgot my password and I no longer have access to the email linked to it. I do remember the old password and have linked my phone number to another account, but there is a page associated with the phone number where I am the only admin. I receive notifications on my phone from the lost account, but I cannot access it as it keeps redirecting me to the login page with no option to recover the account other than through the lost email.

Hello, I experienced difficulty accessing my account on Wednesday, December 4, [redacted]. After going through security checks and submitting a picture, it was rejected. Following this, on Thursday, December 5, [redacted], I provided a copy of my driver's license with the number obscured. Despite this, I received another message regarding acceptable ID types, including the driver's license which was one of the initial options. As of today, December 6, my account remains locked. I would appreciate assistance as I'm feeling uncertain about the situation. Thank you.

After logging into my Facebook account, I received a message stating that recent activity may have affected my account's security, so it has been blocked. To regain access, I need to complete a security check or review recent login attempts. When I clicked continue, it automatically selected asking a friend for confirmation, but those friends are no longer in contact with me. Is there a way to choose a different security method, such as providing my date of birth or selecting current friends on Facebook? I would appreciate assistance in recovering and accessing my account. It's confusing that even with the correct password, I cannot log in. Thank you.

Dear Sir/Madam, I take full responsibility for my mistake and I apologize. I was not aware of Facebook's policies before, but now I understand them clearly. I assure you that I will not violate any Facebook policies in the future. I kindly request that you grant me access to use Facebook again. Your consideration in this matter is highly appreciated, and I hope for a positive response from you. Thank you, Toshan D. [redacted]

I forgot my Facebook and Yahoo email passwords, both linked to my Facebook account. Despite having three mobile numbers registered, I cannot recover my account via the mobile option since it prompts me to use the inaccessible email address for recovery. Even attempting to disable 2-Factor Authentication requires my password. Although I previously added two friends as trusted contacts, I am unable to add a third contact without providing my password. Without access to my email, please contact me at my alternate email: [redacted] Thank you.

My account has been compromised. I attempted to log in but it keeps saying my password is incorrect. I've tried to regain access through both email and phone recovery options, but both seem to have been altered by the hacker. My name is Niyah Reid, and the email associated with my account is [redacted] In my email inbox, I found a notification from the Facebook team stating that my password was changed on November 18th in Michigan, which was not done by me. When I click on the provided link in the email to recover my account, it redirects me to nowhere. I urgently need assistance in recovering my account. Thank you.

I am having trouble accessing my account. Whenever I attempt to log in, an error message states that my email/phone number is not linked to any account. When I try to reset my password, the displayed email address is unfamiliar and has never been mine. I suspect that my account has been compromised, as I cannot recognize the email or password associated with it. Any assistance in resolving this issue would be greatly appreciated. Name: Libbi S. Email used: [redacted]

My mother’s Facebook account, registered under the name Yoke Mei Leong and the email “[redacted],” was hacked, and now her account is missing. She said Facebook assisted her in securing the account to prevent further intrusion by the hacker. Unfortunately, she is unsure about how to recover her account as she no longer has access to the email associated with it. I would appreciate any guidance on how I can assist her in this situation. Thank you.

Hello, I'm Shara Aziz. I'm having trouble resetting my password because I forgot my email password. Yesterday, I sent the reset link to my trusted contact and entered the code as instructed. However, I didn't receive the confirmation on my new email. Please assist me in recovering my Facebook account. My email address is [redacted], and my phone number is [redacted]. I can provide my passport as proof of identity if necessary. My trusted contacts are Dia Ali, Saya Aziz, and Rekan Kun. Thank you.

I'm having trouble accessing my account because I can't remember the password I recently set. The email associated with the account is a hotmail address that I no longer have access to. I've tried entering my driver's license information four times to reset the password, but the link I receive says there's no code and just loops me back to the start. I don't have any other email or phone number linked to the account that I can use for verification. I've provided my Pennsylvania driver's license as proof. I'm willing to create a new account, but I'm concerned about losing all the memories stored in my current account.

I require assistance with changing the names of two of my pages to prepare for their eventual merger with a third page. A chiropractor has acquired two additional clinics and wishes for all three to share the same name. Facebook is currently not permitting me to make the necessary name adjustments in order to proceed with the merger. The original page is "Moe's Spine & Bodyworks." I intend for "Eagle Creek Wellness" to be renamed as "Moe's Spine & Bodyworks Prior Lake" and for "Fit Family Chiropractic" to be retitled as "Moe's Spine & Bodyworks Coon Rapids."

Regrettably, I am unable to access my Facebook account as additional documents are under review. I value your patience and look forward to your prompt response. I have been experiencing this issue for two months, unable to log in to my account. Each time I attempt to log in, I receive a message. Please assist me in unlocking my account promptly.

Hello. I recently launched a Shopify store and acquired a domain name. However, when attempting to utilize your platform for advertising, my website URL (pearlprincesse.com) was flagged as spam. This issue is preventing me from sharing my website link on my Instagram page, which is quite frustrating. The advertisement post in question included multiple products, and when prompted to input a price, I listed the average instead of the highest price, unintentionally causing some items to appear more expensive. I kindly request assistance in removing my website URL from the spam list so I can proceed with promoting my business as intended. Thank you, -Melody

I am not sure what happened. I have been using [redacted] for years, and suddenly it got disabled. Every time I tried to create a new Facebook, it would work for one day, and then disable again. I even purchased a new phone. I am unsure why I keep getting shut out of Facebook since I have never used inappropriate language. My latest Facebook account, [redacted], worked for a day before I got shut out again. I am 58 years old, have grandchildren, live far from my hometown, and simply want to connect with my friends. Please allow me to use [redacted], as I have already sent out new friend requests. Thank you.

I have a Facebook account where I used my spiritual name when I created it. Subsequently, I made a business page as well. Recently, Facebook disabled my personal account, while my business page remains accessible. Although I have a friend as the editor, there is no administrator for the page. I am eager to regain access to my personal account. Many users employ their spiritual names on Facebook, so why am I encountering this issue? I am feeling very frustrated. How can I reach out to someone regarding this situation?

I received a message from someone I thought was a Facebook friend, but I believe their account was hacked. They suggested I sign up for a DHHS grant program based on a comment I made on a friend's post. I signed up, but later saw my email address changed without my permission. After noticing a login from Nigeria, I changed my password, but then my Facebook profile became inaccessible as my email and password were changed. A new page with my name but controlled by the hacker was created. I want Facebook to delete my account as I no longer wish to use it due to security concerns. I've tried to regain access but had no response except from GetHuman. I don't want to deal with a platform that doesn't prioritize user security. Please delete my account.