Hello! I made a Facebook account * year ago, and haven’t touched it since. I’ve attempt...

GetHuman-faithmlu's Recover Disabled Account issue with Facebook from December 2019

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Before contacting them, items GetHuman-faithmlu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-faithmlu's own words
Hello! I made a Facebook account * year ago, and haven’t touched it since. I’ve attempted to log in numerous times, however, it says that the email doesn’t belong to an account. Making a new account, Facebook says that the email belongs to a disabled account. When I submit my report for a disabled account, it says that my email does not belong to a disabled account. I am very confused on this situation as what Facebook has been saying contradicts itself everytime. If I could receive help on this, it would be greatly appreciated. Thank you.

GetHuman-faithmlu did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-faithmlu
Dec 6th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 229672 others
0 customers following this


GetHuman-faithmlu started working on this issue
Dec 6th, 2019 2:31am