I received an email with a code to reset my password and when I clicked on the link to...

GetHuman4030018's Recover Disabled Account issue with Facebook from December 2019

Help with my Facebook issue
First: share to improve GetHuman4030018's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4030018's own words
I received an email with a code to reset my password and when I clicked on the link to access Facebook my account was deactivated as well as my Instagram account.**The reason is "Repeated behaviour not allowed on Facebook, as it violates Community Standards" among other things. **But I have never published or said anything going against those standards. **I have tried to fix the issue by sending my ID using their form. **It all happened about * hours ago. **Thanks in advance for your help.

GetHuman4030018 did not yet indicate what Facebook should do to make this right.

How GetHuman4030018 fixed the problem

We are waiting for GetHuman4030018 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman4030018
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 228896 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4030018 started working on this issue
Dec 3rd, 2019 1:22am
GetHuman4030018 indicated the issue is not fixed yet.
Dec 3rd, 2019 6:17am
GetHuman4030018 indicated the issue is not fixed yet.
Dec 3rd, 2019 3:31pm
GetHuman4030018 indicated the issue is not fixed yet.
Dec 4th, 2019 3:08am