Facebook Customer Service Issues

I have been trying to resolve this issue for two days. The support team has not been able to assist me effectively as they seem to quickly dismiss my concerns without understanding them. I am locked out of my account which requires identification through my friends' help to input a code. I can only reach out to them via Facebook. Despite my repeated requests, I haven't been able to escalate the matter to a supervisor. They suggested involving a technician, which I cannot afford until next week. I urgently need to contact my boyfriend who is returning soon and is currently out of the country. This situation is critical, and I require immediate assistance.

I am having trouble accessing my Instagram account "reepicheep_the_devonrex" that is linked to my Facebook account "Kathleen Gallafraigh" along with my other 3 Instagram accounts. After an attempted login that was not me, Instagram prompted me to reset my password. However, I am not receiving the reset code emails to my email address "[redacted]" Despite checking my spam folder, the emails are not showing up. Juno's lack of customer support has made it difficult to address this issue. I have been attempting to log in for several days now. Additionally, Instagram is not recognizing my Facebook account for login, even though I frequently share from "reepicheep_the_devonrex" to my personal page. I am willing to provide any necessary proof of ownership if only I could receive some assistance from a human.

I discovered someone using my photos for catfishing and reported the account. Subsequently, Facebook blocked my account and requested verification. They plan to send a confirmation code, but I no longer have access to the old phone number I used for sign-up. Although I remember my password and can access the email associated with my Facebook account, I cannot receive the verification code. I possess proof of my identity. Despite sending Facebook daily inquiries for a month, I have not received any responses. Your assistance is greatly appreciated.

I received a notification informing me that my Facebook account has been temporarily suspended due to a comment deemed inappropriate by Facebook's standards. The suspension is stated to last for one day. In my comment, I expressed disapproval towards a woman who made derogatory remarks about Michelle Obama, referring to her as an “ape” and accusing her of embezzling money from FEMA. Although my comment did not contain any vulgar or indecent language, I acknowledge that it was not in line with Facebook's community guidelines, and I regret my emotional reaction. Could you advise me on the steps to take to have my account reinstated?

Dear Facebook, We are unable to determine the actual reason for the unpublishing of our page, "Pierre Al Hachach." We have not engaged in any inappropriate activities on this page. If we have unknowingly violated Facebook's terms and conditions, we sincerely apologize. As far as we know, the page was unpublished in error. There is no inappropriate content or third-party likes on the page. It is disheartening to see the page unpublished. We kindly request you to republish our page so that the content can once again be visible to its fans. Thank you, The Facebook Team

I believe my account has been compromised and taken over. I noticed that I was logged into a device I do not recognize. I took action by logging out, changing my password, but now I am unable to access my account. The email linked to the account is [redacted], and the name associated with it is Kim Due. The hacker has been reaching out to my friends, asking for money. I need assistance in resolving this urgent matter.

I believe my Facebook account was hacked before, but I managed to regain access on my old phone with the help of friends listed as contacts. However, with my new phone, I am unable to log in as none of my passwords are working. The email I used for Facebook was created solely for the platform 7 years ago, and I no longer have access to it. Additionally, I have changed my phone number, leaving me completely locked out.

My email account and password have been changed by an unknown person. I received an email regarding my Facebook password being changed on Wednesday, November 20, [redacted] at 10:21 AM (UTC+02). The operating system used was Windows, the browser was Chrome, the IP address was [redacted].[redacted].21.[redacted], and the estimated location is Eyüp, ISTANBUL PROVINCE, TR. If I made these changes, I can disregard the email, but if not, I need to secure my account. The message is from The Facebook Security Team.

My Facebook account was hacked, leading to a 10-day ban. After finally regaining access, I noticed that someone might still be using it to violate community standards despite my inactivity. Facebook now requires phone number verification but won't send the code to my linked number. I've been attempting to get the code to no avail for hours. There are no options to receive the code via email or a phone call. Despite my phone functioning correctly, Facebook's code isn't coming through. It's frustrating not being able to access my account due to this issue with the verification code.

My Facebook account got locked last Wednesday night. Every time I log out and try to log back in, I receive a notice saying my account is locked and I need to verify it. However, the verification code sent via SMS is always delayed, and by the time I receive it, it's already expired. After a few attempts, I encountered an error message about possible spam and decided to stop trying for the day. The issue persisted the next day, and my alternate phone number was excluded from the verification list. The problem is, that number is no longer active. I tried adding a new phone number, but Facebook removed it. I have access to the new phone number and email linked to my account.

My Facebook account was hacked, leading to a 10-day ban before I could regain access. Despite not violating any community standards, Facebook keeps flagging my account. Now, it is requesting phone number verification, but the code isn't being sent to my connected number. I've spent hours trying to receive the code without success. Unfortunately, there is no option to email the code or receive it via call. My phone service is working, so the issue lies with Facebook not sending the necessary code. I am frustrated and unable to access my account due to this verification problem.

After posting just four ads on Facebook, my account was disabled by the platform. I had two ads running since November 8th and a third one started on November 15th, all managed by me. Facebook reviewed my account recently and promptly disabled it the next day. I'm unsure why my account was disabled. Any help understanding this situation would be greatly appreciated. I aim to avoid repeating any mistakes and risking another unexpected account suspension.

I attempted to update my email on my Facebook account due to not having access to the original email used over a decade ago when I created the account. I usually stay logged in but mistakenly logged out, resulting in not being able to log back in. I have tried various methods, including the last password I remember, to recover my account to no avail. I am seeking assistance in regaining access to my account as it holds many cherished family photos that are currently inaccessible to me.

Dear Mr./Mrs., I am Lý Quốc Thái from Vietnam, and I need to report an incident regarding my Facebook account “Quoc Thai” (facebook.com/leeqyocthai). On Saturday, November 30th, [redacted], at 11:00 AM Bangkok time, my account was hacked. My original password “Thai2001!” was changed without my permission at the mentioned time. Additionally, the recovery email associated with my account was also altered without my knowledge. I am unable to recover my account through the usual methods. I am earnest about the situation and emphasize the importance of this account to me. Your assistance in this matter would be greatly valued. Sincerely, Quoc Thai.

Three months ago, I was notified of a login attempt on my account and successfully reset my password. Recently, due to damaging my phone, I am unable to log in with my most recent password. Trying to reset it isn't working because the email linked to my Facebook account isn't valid. I would like to change it to my correct email so I can receive the reset code. I've heard others were able to verify their accounts by uploading photos of their driver's license or ID, and I'm willing to do so if needed. I appreciate any help you can provide in this matter as I am very close to accessing my account again.

I recently encountered an issue with my Facebook account after receiving a message stating there was suspicious activity. Following the notification, I changed my password but then found myself locked out of my account. Despite numerous attempts to regain access, I was faced with the suggestion to reset or create a new account. Due to a phone number change, I couldn't verify my identity, as the old number [redacted] was no longer valid, and my current number is [redacted]. I resorted to creating a new account with email [redacted] but faced another lockout for not using my phone number. My concern is that someone is using my account to send misleading messages and photos to my friends. I seek help to reopen my original account with the email provided and update it with my new telephone number. Kindly disregard any additional accounts created as they are not associated with me. Thank you for assisting me in resolving this matter.

After my account was hacked, I've been trying everything to regain access to my Facebook account. I managed to log in on Monday, but the hacker still had a connection to my account through their number and kept logging me out. I logged back in on Tuesday, but on Friday, Facebook disabled my account for reasons unknown to me. I'm not sure if it was because my friends reported my account when it was hacked and the spam messages the hacker sent during that time. I really need to get my original Facebook account back. Thank you.

I am not impressed. I spent a whole day trying to recover my Facebook account, following all instructions I could find, and I still haven't made any progress. I've been waiting for an email on two different email accounts, but have received nothing. I entrusted Facebook with years' worth of photos of my children, and I am frustrated by the lack of support. It's challenging for me to access my own account. If this issue is not resolved promptly, I will leave negative reviews. I have irreplaceable photos on Facebook, and I find this situation quite ridiculous. The new protocols meant to assist users seem to complicate rather than help people regain access to their accounts.

I initially set up a Messenger account with my phone number. Recently, I created a Facebook account using the same phone number. I suspect Facebook flagged my account as spam, so I removed the number from Facebook and deleted the account altogether. Despite this, I can't access my Messenger account now that the Facebook account is gone. I want to regain access to my original Messenger account with my phone number so I can use Messenger as usual.

My Facebook account was compromised a few months back. The hacker altered the password, which triggered an alert in my Facebook app. I followed the verification process by identifying friends to regain access. Initially, I was not aware of the breach. However, when I tried to log in again later, I was unable to access my account. I suspected that the hacker deleted it after unsuccessful attempts to recover it with the help of friends. Subsequently, I created a new account but unexpectedly stumbled upon my old account through my cousin's profile today. I made an attempt to log in but found that the password had not been restored by the hacker. The challenge now is that I cannot access the associated email account due to its inactivity, and the phone number linked to the account is also obsolete since my phone was stolen. Is there an alternative method available for me to validate my identity and regain control of my account? I can provide friend names for verification or identify individuals in pictures, as my old account holds significant memories that I wish to retrieve.