My facebook account was locked last wednesday night. When i logout of my facebook accou...

GetHuman4018971's Can't Receive Code to Reset issue with Facebook from December 2019

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The issue in GetHuman4018971's own words
My facebook account was locked last wednesday night. When i logout of my facebook account, and tried logging in again , I receive a notice from facebook stating that my account was locked and that I needed to verify my account which I did. The problem is the verification code sent through sms by facebook is always delayed so by the time i got the code it is already expired. Tried a few more times and then there's some sort of notice that you may want to limit etcbetc spam etc error. Then i decided to stop trying for the day and just try again the following day. Unfortunately, the same things keep on happening. Tried again the next day and my other phone number was excluded from the verify identity list. The problem is that phone number is already cancelled or expired. Thats why i inputted a new phone number on whoch facebook has removed the number. I have access to that new phone number and email which are registered on facebook.

GetHuman4018971 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman4018971
Dec 1st, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 228447 others
0 customers following this

Timeline

GetHuman4018971 started working on this issue
Dec 1st, 2019 4:08am