I'm having an issue posting an item for sale, and it tells me if I feel that it is with...

GetHuman3992910's customer service issue with Facebook from November 2019

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The issue in GetHuman3992910's own words
I'm having an issue posting an item for sale, and it tells me if I feel that it is within Facebook's standards to fill out the form. It then brings me to another portal to login, which I dont know my password and no longer have access to the email account associated with my account. I cannot add a trusted contact or a legacy contact without the password or anything else for that matter. It asks if I'd like to reset my password so I say yes, and then I go through the process which asks for a phone number associated with the account, which I dont have, another email, another phone number, and back around until I just back out. I do not have a solution to this problem.

GetHuman3992910 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman3992910
Nov 25th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 226900 others
0 customers following this

Timeline

GetHuman3992910 started working on this issue
Nov 25th, 2019 6:13pm