My account for Rebecca Pattan and Poputopia Gourmet popcorn & Sweets has been hacked an...

GetHuman-outathis's Recover Hacked Account issue with Facebook from November 2019

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Before contacting them, items GetHuman-outathis may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-outathis's own words
My account for Rebecca Pattan and Poputopia Gourmet popcorn & Sweets has been hacked and disabled. I have set up a new account that has not been approved yet. I need to access our business account. We advertise from there and have a following that will want to see what is going on for small business Saturday. I need to recover this account asap. I have tried to reste my email for this account as well. The account it was under I no longer use however the current email is all over the business account and should be verifiable. The old email is H*****@***.com the new(ish) email that we use is *****@***.com.

GetHuman-outathis did not yet indicate what Facebook should do to make this right.

How GetHuman-outathis fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman-outathis
Nov 24th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 226546 others
0 customers following this

Timeline

GetHuman-outathis started working on this issue
Nov 24th, 2019 10:03pm

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