Good day, we are a Social Media Marketing Agency.**Since the beginning of November we'v...

GetHuman3971744's customer service issue with Facebook from November 2019

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The issue in GetHuman3971744's own words
Good day, we are a Social Media Marketing Agency.**Since the beginning of November we've had a lot of issues regarding Ad Campaigns we can't target audiences like we use to, then it will show our target audience is to specific, it basically just allows a demo graphical area. Which results to a lot people seeing the ad but are not potential clients costing us money for nothing. We shared content to groups to increase engagement, since the first November we've been restricted to using this feature, we were unrestricted on the *th,*th and **th but as soon as the unrestricted message comes through we are immediately restricted again we haven't shared into groups since October and we are just constantly being restricted while we are in restriction we keep on receiving messages saying we are once again restricted, this now for a whole month and it's just keeping on extending the restrictions until month end without reason

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Customer service issue
Reported by GetHuman3971744
Nov 21st, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 225589 others
0 customers following this


GetHuman3971744 started working on this issue
Nov 21st, 2019 4:14am

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