Good day, we are a Social Media Marketing Agency.**Since the beginning of November we'v...

GetHuman3971744's customer service issue with Facebook from November 2019

Help with my Facebook issue
First: share to improve GetHuman3971744's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3971744 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3971744's own words
Good day, we are a Social Media Marketing Agency.**Since the beginning of November we've had a lot of issues regarding Ad Campaigns we can't target audiences like we use to, then it will show our target audience is to specific, it basically just allows a demo graphical area. Which results to a lot people seeing the ad but are not potential clients costing us money for nothing. We shared content to groups to increase engagement, since the first November we've been restricted to using this feature, we were unrestricted on the *th,*th and **th but as soon as the unrestricted message comes through we are immediately restricted again we haven't shared into groups since October and we are just constantly being restricted while we are in restriction we keep on receiving messages saying we are once again restricted, this now for a whole month and it's just keeping on extending the restrictions until month end without reason

GetHuman3971744 did not yet indicate what Facebook should do to make this right.

How GetHuman3971744 fixed the problem

We are waiting for GetHuman3971744 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman3971744
Nov 21st, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 225589 others
0 customers following this

Timeline

GetHuman3971744 started working on this issue
Nov 21st, 2019 4:14am