Dear Facebook specialists,**My mother created Facebook account. Her name is : Lucy Sku...

GetHuman3969004's Recover Disabled Account issue with Facebook from November 2019

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Before contacting them, items GetHuman3969004 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3969004's own words
Dear Facebook specialists,**My mother created Facebook account. Her name is : Lucy Skuratovsky , username: L*****@***.com, DOB: ********* .**Account was created on Sunday, however it was immediately blocked and than Disabled. **We would like to understand * **) Why account was disabled ?**) Could you activate this account again?**This account doesn't violated any Facebook rules. I'm professor of Computer Science. My mother is also former professor and Medical clinic manager. We are USA citizens ( Brooklyn, NY ). I can help her to create new account, however I would like to understand why account was disabled .**you can e-mail to L*****@***.com**Do you have a telephone number or e-mail address to discuss this problem*with representative?**Thank you for cooperation

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Facebook

Recover Disabled Account issue
Reported by GetHuman3969004
Nov 20th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 225482 others
0 customers following this

Timeline

GetHuman3969004 started working on this issue
Nov 20th, 2019 5:45pm