I want to verify my organization's Facebook account*I have the information for login fo...

GetHuman3961533's customer service issue with Facebook from November 2019

Help with my Facebook issue
First: share to improve GetHuman3961533's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3961533 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3961533's own words
I want to verify my organization's Facebook account*I have the information for login for that account, Facebook sent me a verification code to the registered email address and unfortunately we lost that email, we couldn't login to that email anymore, it means "there is no such an email in our registered domain". *as a solution we recreate that email which means that we register that lost email in our domain again, in order to get that code message from Facebook, and we redo the verification process, but yes, nothing happened, we didn't get the code.*in order to recover this problem Facebook tried to send the code to the registered Phone number in our account, which was for one of our employees and now he didn't own that number, someone else (out of our org) owns that number, we found that person we asked him if he got the code message but he didn't.*and we no longer have the same devices that we used to login our account with before, the problem got complicated. *could you please help us to verify our Facebook account?

GetHuman3961533 did not yet indicate what Facebook should do to make this right.

How GetHuman3961533 fixed the problem

We are waiting for GetHuman3961533 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3961533
Nov 19th, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 611109 others
0 customers following this


GetHuman3961533 started working on this issue
Nov 19th, 2019 11:57am
GetHuman3961533 indicated the issue is not fixed yet.
Nov 19th, 2019 4:21pm