I want to verify my organization's Facebook account*I have the information for login fo...

GetHuman3961533's customer service issue with Facebook from November 2019

Help with my Facebook issue
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The issue in GetHuman3961533's own words
I want to verify my organization's Facebook account*I have the information for login for that account, Facebook sent me a verification code to the registered email address and unfortunately we lost that email, we couldn't login to that email anymore, it means "there is no such an email in our registered domain". *as a solution we recreate that email which means that we register that lost email in our domain again, in order to get that code message from Facebook, and we redo the verification process, but yes, nothing happened, we didn't get the code.*in order to recover this problem Facebook tried to send the code to the registered Phone number in our account, which was for one of our employees and now he didn't own that number, someone else (out of our org) owns that number, we found that person we asked him if he got the code message but he didn't.*and we no longer have the same devices that we used to login our account with before, the problem got complicated. *could you please help us to verify our Facebook account?

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Facebook

Customer service issue
Reported by GetHuman3961533
Nov 19th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 611109 others
0 customers following this

Timeline

GetHuman3961533 started working on this issue
Nov 19th, 2019 11:57am
GetHuman3961533 indicated the issue is not fixed yet.
Nov 19th, 2019 4:21pm

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