I had a maiden name, then married, then maiden name again. Email address' have changed...

GetHuman-tleibel's Recover Disabled Account issue with Facebook from November 2019

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Before contacting them, items GetHuman-tleibel may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-tleibel's own words
I had a maiden name, then married, then maiden name again. Email address' have changed as I do not remember my original email address before I was married. I have sent in my ID as per the help desk, but have never heard back from anyone and now it says my account is disabled. I cannot login on my computer and am not sure how I am logged in on my Iphone but I am active on my Iphone.... I just wont log out otherwise I will not be able to get back in. I do not know what email or password to use as I have had so many in the last ** years.....My current email address is *****@***.com and my phone number is **********. I understand it states that we can only have * login in your policies and I am curious with my change of email addresses I may have not handled everything properly. Can someone please email me back. Thank you

GetHuman-tleibel did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-tleibel
Nov 14th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 335 others
0 customers following this


GetHuman-tleibel started working on this issue
Nov 14th, 2019 7:22pm

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