Hi! Hope you can help. I created my FB account back when I was in HS. I had a prepaid p...
GetHuman-jaranaye's Reset Password issue with Facebook from November 2019
Help with my Facebook issue
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The issue in GetHuman-jaranaye's own words
Hi! Hope you can help. I created my FB account back when I was in HS. I had a prepaid phone number which I used to register, and a Hotmail.com domain email account, linked to that same cellphone number. After *** years I have a new cellphone number (with no access to the previous one) and a new email account (also, lost access to the hotmail.com one and the phone number to recover that email) and recently changed my FB password but forgot it and can*t log in, due to the fact that I no longer have the email nor cellphone I used to register in the first place. I tried the procedure on the Support section of FB, which included sending my ID, but so far it hasn*t worked at all. Is there any other way to send Identity documentation to regain access - and update password*email*phone?**Thanks a lot!!
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