how can i get access to my sisters fb account? my sister passed away a yr ago and her h...

GetHuman3918096's Recover Hacked Account issue with Facebook from November 2019

Help with my Facebook issue
First: share to improve GetHuman3918096's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3918096 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3918096's own words
how can i get access to my sisters fb account? my sister passed away a yr ago and her husband took down all of her pictures and left only one of him and her. i want to preserve her memory. also we think he may have murdered her. **PLEASE PLEASE HELP! i get sick to my stomach seeing his face call me please if u have more questions i know this is a crazy story but you can see my fb it’s Megan webster glitter artist lives in san diego phone number is ***-***-*****intagram is GlitterArtByMegan

GetHuman3918096 did not yet indicate what Facebook should do to make this right.

How GetHuman3918096 fixed the problem

We are waiting for GetHuman3918096 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Hacked Account issue
Reported by GetHuman3918096
Nov 11th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 757032 others
0 customers following this


GetHuman3918096 started working on this issue
Nov 11th, 2019 10:23am