When typing Facebook into my browser I received alert that was prompting me to authenti...

GetHuman3900301's customer service issue with Facebook from November 2019

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The issue in GetHuman3900301's own words
When typing Facebook into my browser I received alert that was prompting me to authenticate as new device probably because I deleted my browser history. When I received authentication code * and logged in after answering this was me it changed my language to Spanish. I then tried to fix it with no help through support questions. I then tried again and now codes are being sent in Chinese.. So ridiculous that you have no phone support. What do I need to do to recover my FB in English?

GetHuman3900301 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman3900301
Nov 7th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 752894 others
0 customers following this

Timeline

GetHuman3900301 started working on this issue
Nov 7th, 2019 4:16pm

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