I woke up this morning and had * notifications on my Facebook app, I clicked into the a...

GetHuman3899434's Reset Password issue with Facebook from November 2019

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The issue in GetHuman3899434's own words
I woke up this morning and had * notifications on my Facebook app, I clicked into the app and it brought up a screen showing my profile picture but said I had to type my password to access. I typed in the password I thought it was and it didn’t work. I set this Facebook up *** years ago and used a really old email that I have no access to now. There’s also an old phone number attached that I do not remember. I’ve tried all the passwords that I always use and none of them is working. I can’t get a code sent bc I don’t can’t access the phone number or old email. Please help me get into my Facebook. There’s so many memories on there.

GetHuman3899434 did not yet indicate what Facebook should do to make this right.

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Facebook

Reset Password issue
Reported by GetHuman3899434
Nov 7th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 752700 others
0 customers following this

Timeline

GetHuman3899434 started working on this issue
Nov 7th, 2019 1:51pm
GetHuman3899434 indicated the issue is not fixed yet.
Nov 7th, 2019 5:55pm

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