I am a genderfluid individual with two accounts on Facebook, Matt Grimsey and Martina G...

GetHuman-mglion's Recover Disabled Account issue with Facebook from November 2019

Help with my Facebook issue
Before contacting them, items GetHuman-mglion may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-mglion's own words
I am a genderfluid individual with two accounts on Facebook, Matt Grimsey and Martina Grace. **Someone reported Martina as a fake account pretending to be Matt and as Matt I was unable to delete the report. **I've just gone through a very confusing security procedure when I thought I was logged into Matt's account and it turned out I was logged into Martina's account. **Could I please just have both accounts restored...this whole thing has been a storm in a teacup.

GetHuman-mglion did not yet indicate what Facebook should do to make this right.

How GetHuman-mglion fixed the problem

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Recover Disabled Account issue
Reported by GetHuman-mglion
Nov 6th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 751438 others
0 customers following this


GetHuman-mglion started working on this issue
Nov 6th, 2019 11:32am
GetHuman-mglion indicated the issue is not fixed yet.
Nov 6th, 2019 3:42pm
GetHuman-mglion shared this issue with friends on Facebook
Nov 6th, 2019 3:42pm
GetHuman-mglion indicated the issue is not fixed yet.
Nov 9th, 2019 12:03pm