I thought I set up a personal account recently, but when I tried to access it I was tol...

GetHuman3888800's Recover Disabled Account issue with Facebook from November 2019

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Before contacting them, items GetHuman3888800 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3888800's own words
I thought I set up a personal account recently, but when I tried to access it I was told that the account was disabled. I inquired why was the same old, and Facebook call me they would respond with an answer but gave no indication of when or might want means. I have a business side that was set up by my assistant two years ago and I would like to make changes to it, but I understand I would have to have a personal account to link to it in order to do that.

GetHuman3888800 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3888800
Nov 5th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 750647 others
0 customers following this

Timeline

GetHuman3888800 started working on this issue
Nov 5th, 2019 6:11pm

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