I don’t know how to get in contact any other way. My Facebook has been deactivated and...

GetHuman3881671's Recover Disabled Account issue with Facebook from November 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3881671's own words
I don’t know how to get in contact any other way. My Facebook has been deactivated and I have no idea why, it’s also effected my Instagram account which has also been deactivated. I had no email to say why, I woke up to them having been deactivated. I have in no way violated the terms and can only think that my account has been hacked, in which case I would like to know how to get it back as I have all my family and friends on my account, not to mention how I am able to access information about commissions from people, which is currently my job. *Please could you help me get my account back or put me in touch with someone that can help. **Many Thanks*Ellen Hardy

GetHuman3881671 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3881671
Nov 4th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 749295 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3881671 started working on this issue
Nov 4th, 2019 4:42pm
GetHuman3881671 indicated the issue is not fixed yet.
Nov 5th, 2019 5:26pm