Hello sir facebook team when i open my facebook account it's showing me "u can't use fa...

GetHuman3878840's Recover Hacked Account issue with Facebook from November 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3878840 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3878840's own words
Hello sir facebook team when i open my facebook account it's showing me "u can't use facebook right now"First my account went to Photo Self problem when I put my photo in it then my account was not open now it's showing me u can't use facebook at the moment sir this account is very important for me in this account i have kept my personal data and my business document so please i request you please open my account fast i shall be thanksfull you*thanks facebook team.

GetHuman3878840 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3878840
Nov 4th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 748670 others
0 customers following this

Timeline

GetHuman3878840 started working on this issue
Nov 4th, 2019 4:06am