When I advertise my business on facebook I continuously receive messages that are autom...

GetHuman3862621's customer service issue with Facebook from October 2019

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The issue in GetHuman3862621's own words
When I advertise my business on facebook I continuously receive messages that are automated such as "is this still available"?? So many people click on this in error and this automated message does not apply to many things that people advertise on facebook, would it be possible to have these automated questions removed and let people send their own messages so that we know as a business that these questions are genuine ? So frustrating !

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Facebook

Customer service issue
Reported by GetHuman3862621
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 745152 others
0 customers following this

Timeline

GetHuman3862621 started working on this issue
Oct 31st, 2019 10:14pm