I had an email at **.** this morning to as a request to reset my password, this was not...
GetHuman-mtimmins's Recover Hacked Account issue with Facebook from October 2019
Help with my Facebook issue
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Before contacting them, items GetHuman-mtimmins may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-mtimmins's own words
I had an email at **.** this morning to as a request to reset my password, this was not me who asked for this. About **am my Facebook account was disabled. I have sent in ID and had an email to that my Facebook is permanently lost. This has all of my babies photos on them from when they were born, this is my backup. If I can't recover the account is there anyway for me to at least recover my photos.
GetHuman-mtimmins did not yet indicate what Facebook should do to make this right.
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How GetHuman-mtimmins fixed the problem
We are waiting for GetHuman-mtimmins to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.