Facebook Customer Service Issues

Dear Sir or Madam, I have been unable to find a solution to my issue anywhere. I exclusively use Facebook Messenger with my deactivated Facebook account. While the Messenger app on my iPhone functions well, the desktop version is not loading at all. I only see a blue loading circle, but nothing happens. I have attempted to access it using three different browsers, and the issue persists. Is there a solution available for this problem? Thank you! Best regards, Balazs

I deactivated my account due to marital issues with my wife. While I was away due to being incarcerated over a parking ticket, my account became inaccessible after 60 days of deactivation. I created a new account but can't remember some of my friends' names and numbers. This is crucial because my other social media accounts like Instagram, Snapchat, and more are linked to this inaccessible account. I really need to regain access to my previous page.

I am unable to access my Facebook account due to being blocked. I suspect it may be linked to excessive group posting, as it was the last activity before the block occurred. While I have received warnings about sending too many friend requests before, I had not engaged in that behavior this time. It has been approximately two weeks since I was blocked, and I have not received any communication from Facebook on the matter. I am unsure if or when the block will be lifted.

I'm having an issue where my friend Branden Baker and I seem to be blocked from each other on Facebook. However, to our knowledge, neither of us have blocked the other person, either in general or on Facebook Messenger. This situation is causing me distress. We are unable to search for each other or send messages. Interestingly, when I attempt to block Branden, his name appears, indicating that I have not blocked him. I would greatly appreciate any assistance in resolving this matter promptly.

I recently received a recovery password email at 7:22 a.m. on October 28th. Subsequently, at 8:30 a.m., I received an alert email notifying me of an unusual login from a new PC in the Barnsley area. I only noticed these emails at 9 a.m. when I attempted to access my Instagram and Facebook accounts, only to find them disabled. Since I did not authorize this login activity, can my accounts be reactivated? I rely on these accounts for my daily business activities and it is crucial for me to have access to them.

Dear Facebook Help Team, I am encountering difficulties logging into my Facebook account. Each time I attempt to log in, I am prompted with a security check requesting a confirmation code to be texted to my phone, but I have not received it. Despite numerous attempts, I have not been able to resolve the issue. Although I successfully received password reset codes from Facebook in the past, the confirmation code is still missing. After sending a screenshot of the issue to the Facebook team, I received an email stating that they noticed my login troubles and offered a one-click login solution, but I am still unable to access my account due to the missing confirmation code. I have even submitted my documents, like my Aadhar card, to Facebook for verification purposes. I am seeking guidance on how to regain access to my account in this situation. The account holds significant value for me, and I am keen on securing it without any further complications. Your assistance in resolving this matter is greatly appreciated. Sincerely, Vijay

I only have access to my account on my phone. After rebooting it, the login requested a code I didn't get. When requesting another code, it informed me of reaching the limit and to try later. Trying to send my ID resulted in a broken link. I rely on this account for various apps and it's been 3 days with no access.

Dear Facebook Support Team, I am having trouble changing my name on my profile. I would like to update my real name with a document. I have submitted my Aadhar Card, which has my real name, Tumich Hona Meko. Please update my profile with this name and unlock my account. Thank you, Tumich Hona Meko

I recently changed my Facebook password due to concerns about a possible hacking attempt. Unfortunately, my phone broke, and I forgot the new password. I am unable to receive an access code as I no longer have access to the phone number or email associated with the account. Now, my page is inaccessible, but it holds many precious memories I want to retrieve. Can anyone offer me guidance on how I can regain access to my account with your assistance?

My friend had their Facebook hacked, and it resulted in the hacker getting my information. They kept messaging me through Messenger, pretending to be my friend, asking for money in exchange for a grant. I contacted my friend and found out she was not behind those messages. Three of my friends also received similar messages that appeared to be from me. I have been trying to reset my Facebook password, but it says it was changed two weeks ago, which wasn't me. When I attempt to reset it, Facebook sends a code to an incorrect email address that has been changed. How should I proceed?

I started a business and made a second Facebook page for it. My page has 5,[redacted] friends, but it's not allowed to be published, and I'm unsure why. My account only has posts about hiking and motivational quotes with proper citations. Since the page was created, it has not been published and I don't know what to do about this issue.

I've forgotten my password for my account [redacted], which is now deactivated because I didn't log in. I've already sent two emails asking for help. I created a new account with my current email, but it was disabled for impersonation. I contacted Facebook about this and submitted ID for verification, but I'm still waiting to hear back. I'm unsure what else to do.

I came across an ad for a free dog bed that was supposed to be available for 24 hours, and I fell for it back in June [redacted]. Unfortunately, it turned out to be a scam by a company called Paradise Fashion Store. I paid for the shipment as per their instructions, and now the company is unreachable. Recently, I saw a similar ad with a picture of a dog on a bed for free, but from a different company as Paradise seems to have disappeared. I trust that Facebook only runs trustworthy ads, so I am wondering how this could happen. I need to know how to go about getting a refund for this scam. I believe this issue should be taken seriously to prevent others from falling victim to similar schemes. My name is Debra Studniarz.

We are attempting to convert our charity profile into a page following all provided instructions. We have not received a response from Facebook after the conversion and no longer have access to our profile. Our Facebook profile is Adamsbucketful(hope). We urgently need the page to promote upcoming events and are eager to proceed. Please assist promptly!

Last week, I received a pop-up on Facebook indicating that my browser was about to expire. It recommended three sites, including Google Chrome. After selecting it, my several years old account, containing important groups and pages for the Museum, disappeared immediately. I attempted to create a new Facebook account to recover it, but after entering verification codes, it requested a mobile number, which I do not possess or use for texting. I have been unable to access my account for over a week now. Email: [redacted]

I misplaced an extremely important document and someone kindly reached out to me via Facebook regarding its whereabouts. Regrettably, I mistakenly deleted our conversation, where they provided me with directions on where to retrieve the document. I'm seeking assistance in recovering this conversation or identifying the individual who messaged me so I can follow up with them. The document in question is crucial - my citizenship papers and birth certificate. Your help in this matter would be greatly appreciated.

I need assistance with my boss's Facebook business page. We recently created a new Facebook account for him and encountered an issue with his existing account/business page. We unintentionally created a private account, preventing access to his business page. We attempted to report the existing page for possible removal but now the new account is disabled. I am seeking guidance on how to resolve this situation promptly. Thank you.

I am seeking assistance for my boss's Facebook business page. We created a Facebook account for him recently, intending to set up a business page. However, unknowingly, we realized he already had an existing account/page. In an attempt to resolve this, we reported the old page to potentially disable it, allowing us to locate the new one comfortably. Unfortunately, the new page is now disabled, leaving us concerned. We require guidance on how to rectify this situation and ensure the correct business page is active for my boss.

I encountered issues with the ad I placed on Facebook. I received a credit from Facebook for an ad, accepted it, and ran the ad. However, I was billed $13 twice, which was not supposed to happen. Bank of America noticed the duplicate charges and denied them. I am confused about why two $13 charges appeared instead of one. Communication via messages is not an ideal way to address such problems. I am awaiting a phone call regarding this matter at [redacted]. -Alton T.

Hello! I run a business Facebook page named Gretchen's Room at @gretchensroomboutique if you'd like to take a look. I'm currently facing issues with changing some roles on my page. I seem to have lost access, which is confusing as I'm the owner. Additionally, I'm trying to make posts, but it seems to be defaulting to posting as myself instead of the page. Moreover, I'm unsure how to join other groups through my page as I'm only receiving irrelevant suggestions. Can anyone assist me with these problems? Thank you.