I wanted to create a new Facebook account since I have not had one in six years.**I wen...

GetHuman3982142's Recover Disabled Account issue with Facebook from November 2019

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Before contacting them, items GetHuman3982142 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3982142's own words
I wanted to create a new Facebook account since I have not had one in six years.**I went through the steps of creating a new one and going through the photo verification process. I was cleared through photo verification. My account was ready to use and my profile ready to be built. Then I went to add a profile picture which had a filter on it but my face was still clearly visible and I had already been cleared through photo verification. I was then notified that my account had been disabled for violating the terms of service, which I did not.**I would like to recover my account.

GetHuman3982142 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman3982142
Nov 23rd, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 226067 others
0 customers following this


GetHuman3982142 started working on this issue
Nov 23rd, 2019 4:04am
GetHuman3982142 indicated the issue is not fixed yet.
Nov 23rd, 2019 7:38pm