What happened was that I was contacted by this Facebook friend I had , she had told me...

GetHuman3852110's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3852110's own words
What happened was that I was contacted by this Facebook friend I had , she had told me this investment is basically like helping those with financial support with family and etc . So I inbox the people , there Facebook name is amazon investment . My Facebook name is Jasmine cimone , so basically they told me to ask why I was interested I told them my reason why . So later on the same day they asked me for my Facebook password I told them because they needed to see if I am who I say I am , so they asked for the last * post I sent I told them . Then it went through I got approved but they needed me to give them $** for the fee , basically I was getting my money the next day . I didn't end up getting them my money but unfortunately later on this morning I got logged out my account . It was them who the investment people hacked my Facebook . I really need help asap !! *Thank you so much

GetHuman3852110 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3852110
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 742697 others
0 customers following this

Timeline

GetHuman3852110 started working on this issue
Oct 30th, 2019 5:16am
GetHuman3852110 indicated the issue is not fixed yet.
Oct 31st, 2019 10:50am
GetHuman3852110 indicated the issue is not fixed yet.
Oct 31st, 2019 11:02am