I have been locked out of my facebook account for almost ** hours because I had been au...

GetHuman-cbews's Reset Password issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman-cbews's own words
I have been locked out of my facebook account for almost ** hours because I had been auto logged in for several months and finally logged out. I could not remember my password so I tried to reset it but its only giving me the option to find my account (I know my account name). I submitted my ID to facebook on Sunday and they have failed to resolve the issue since. It should not take that long for facebook to confirm that I am who I say I am, nonetheless give me my password back. OR text me or send me and email.

GetHuman-cbews did not yet indicate what Facebook should do to make this right.

How GetHuman-cbews fixed the problem
If you are already logged into messenger go into account settings and then login settings and make sure that your email says 'confirmed'. If it is not confirmed then facebook will have a hard time trying to reach you and may not send a confirmation code to you at all.
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Facebook

Reset Password issue
Reported by GetHuman-cbews
Oct 29th, 2019 - 2 years ago
Fixed
GetHuman-cbews shared how to fix
Seen by 8 customers so far
Similar issue to 742462 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-cbews started working on this issue
Oct 29th, 2019 11:32pm
GetHuman-cbews indicated the issue is not fixed yet.
Oct 30th, 2019 11:34am
GetHuman-cbews shared this issue with friends on Facebook
Oct 30th, 2019 11:34am
GetHuman-cbews indicated the issue is not fixed yet.
Oct 31st, 2019 1:50am
GetHuman-cbews confirmed the issue is fixed. Hooray!
Nov 2nd, 2019 1:48am

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