My son's Facebook was memorialized by Victoria Bradshall and she made herself my son's...

GetHuman-karandos's customer service issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman-karandos's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-karandos may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-karandos's own words
My son's Facebook was memorialized by Victoria Bradshall and she made herself my son's legacy person without authorizing it with my son or myself which I am his mom. When I go to his phone and click on his Facebook page it brings her account up. I can actually change things on her account from my son's phone. She has * to * different facebook accounts and has been blocked by Facebook because of vulgar and inappropriate things she has posted. She has somehow got on my son's page without anyone's permission. I do not want my son's account deleted nor did I want it memorialized as I would like to still go on his page and write things to him. If someone could either help me fix this or send me some information on how to contact a live person to help it would be much appreciated. Thank you Tonia Karandos

GetHuman-karandos did not yet indicate what Facebook should do to make this right.

How GetHuman-karandos fixed the problem

We are waiting for GetHuman-karandos to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-karandos
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 742317 others
0 customers following this

Timeline

GetHuman-karandos started working on this issue
Oct 29th, 2019 8:25pm
GetHuman-karandos indicated the issue is not fixed yet.
Oct 30th, 2019 9:58am
GetHuman-karandos indicated the issue is not fixed yet.
Oct 30th, 2019 10:04am
GetHuman-karandos indicated the issue is not fixed yet.
Oct 30th, 2019 10:05am
GetHuman-karandos indicated the issue is not fixed yet.
Oct 30th, 2019 10:05am
GetHuman-karandos indicated the issue is not fixed yet.
Oct 30th, 2019 11:30pm
GetHuman-karandos indicated the issue is not fixed yet.
Nov 1st, 2019 3:13pm
GetHuman-karandos indicated the issue is not fixed yet.
Nov 1st, 2019 3:15pm
GetHuman-karandos indicated the issue is not fixed yet.
Nov 1st, 2019 3:17pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians