Email issue

GetHuman3847633's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3847633's own words
Log in to past account ... My account has been disabled because I had to make more then one account because I forgot my passwords. I had a trumatic brain injury and it makes it hard to remember. My original accounts email was *****@***.com but I can no longer access that email so I made a new one using J*****@***.com
I had a trumatic brain injury and forgot my password to my email and to log onto this particular Facebook so I had to make new ones and it's insane. I keep getting kicked off it isn't simple anymore. Facebook is becoming a huge headache. I made a new account and tried adding a lot of old friends and it kicked me off again
I want to get back into my original account. J*****@***.com but unfortunately my password was changed and I can no longer access my old Hacc college email account
I been with Facebook since **** and with all the updates features it made Facebook horrible!!
I've made new facebooks and I keep getting kicked off over security reasons. It's ridiculous
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Facebook login
Recover Disabled Account issue
Reported by GetHuman3847633
Oct 29th, 2019 - 3 years ago
Seen by 6 customers so far
Similar issue to 741828 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman3847633 started working on this issue
Oct 29th, 2019 1:59pm
GetHuman3847633 indicated the issue is not fixed yet.
Oct 29th, 2019 9:37pm
GetHuman3847633 indicated the issue is not fixed yet.
Oct 29th, 2019 10:30pm
GetHuman3847633 confirmed the issue is fixed. Hooray!
Oct 30th, 2019 2:26pm
GetHuman3847633 confirmed the issue is fixed. Hooray!
Oct 30th, 2019 2:31pm