Hello Facebook*Instagram, recently I have been impersonated but yet my account was disa...

GetHuman-geminiga's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-geminiga may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-geminiga's own words
Hello Facebook*Instagram, recently I have been impersonated but yet my account was disabled. I have filled out a forum multiple times providing two pictures of my ID and me holding my ID but yet I have not received a response and we are on day * now. The person whom impersonated me account is still up and running. I have been using Instagram for over * years and never faced this sort of problem. How is it that an account that has been running for a month or * was able to remove a ** year old account? I'm flabbergasted and frustrated by this. They have stolen pictures and videos from my stories and my one and only slide post but yet I was deemed the impersonator regardless of how long my post and stories have been up compared to theirs. I thought when it comes down to situations regarding impersonation that such things will be looked at cautiously and throughly ( for ex. date on post and also archived post*stories and how long the account has been up and running). My Instagram name is tokyokilljoy ( instagram.com*tokyokilljoy ) and the person who impersonated me and falsely reported me is layla*badd* ( instagram.com*layla*badd* ) please fix this problem. Thank you

GetHuman-geminiga did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-geminiga
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 741377 others
0 customers following this

Timeline

GetHuman-geminiga started working on this issue
Oct 29th, 2019 3:54am
GetHuman-geminiga indicated the issue is not fixed yet.
Oct 29th, 2019 2:54pm
GetHuman-geminiga indicated the issue is not fixed yet.
Oct 30th, 2019 6:08pm
GetHuman-geminiga indicated the issue is not fixed yet.
Nov 1st, 2019 5:41am

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