In Nov **** FB announced Canadians can fundraise using FB.* Yet this is what I found on...

GetHuman3844231's customer service issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman3844231's own words
In Nov **** FB announced Canadians can fundraise using FB.* Yet this is what I found on FB:***Charities located in Canada or Australia will not be able to set up a donation account through Facebook Payments. Instead, your charity can collect donations through Facebook using PayPal Giving Fund. You can learn more about how to enroll*here. At this time, nonprofit organizations in Canada or Australia are not eligible to collect donations on Facebook.****In the same breath " can collect donations through Facebook using PayPal"* and "not eligible to collect donations on Facebook."**Am I missing something? I am the admin for Project Abraham and want to set up a donate button. Can this be done?

GetHuman3844231 did not yet indicate what Facebook should do to make this right.

I have an issue with Facebook too
How GetHuman3844231 fixed the problem
I believe I've found the answer. In Canada I need to use Paypal Giving Fund Canada and can't use Facebook tools.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
How Do I Remove Zoosk from My Facebook?How Do I Change My Payment Method for My Ads Account on Facebook?How Do I Submit My Identification to Facebook to Get My Account Back?How Do I Memorialize a Facebook Page?How Do I Change My Name on Facebook?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
What is FB Fundraiser. On my bank statement I notice a payment of £** to FB Fundr...No fb active yet. What’s going onMy fb id could not be found? What can i do?
FIX: Login was not approved? Why it showing fb.I raised $*** on a FB fundraiser. My charity received $***. What happened? Why is...
FIX: my charity contacted me and said they had made the mistake, and they did inde...I started a FB fundraiser. I raised funds from friends. FB apparently uses Stripe...I like to understand a FB Fundraiser charge.My facebook page could not be found using FB search bar. Also, FB keeps on blocki...What can FB do about West Afri can persons using FB clients to threaten their liv...
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman3844231
Oct 28th, 2019 - 3 years ago
I have an issue with Facebook too
Fixed
GetHuman3844231 shared how to fix
Seen by 15 customers so far
Similar issue to 740932 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3844231 started working on this issue
Oct 28th, 2019 8:21pm
GetHuman3844231 confirmed the issue is fixed. Hooray!
Oct 29th, 2019 6:10pm