In Nov **** FB announced Canadians can fundraise using FB.* Yet this is what I found on...

GetHuman3844231's customer service issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman3844231's own words
In Nov **** FB announced Canadians can fundraise using FB.* Yet this is what I found on FB:***Charities located in Canada or Australia will not be able to set up a donation account through Facebook Payments. Instead, your charity can collect donations through Facebook using PayPal Giving Fund. You can learn more about how to enroll*here. At this time, nonprofit organizations in Canada or Australia are not eligible to collect donations on Facebook.****In the same breath " can collect donations through Facebook using PayPal"* and "not eligible to collect donations on Facebook."**Am I missing something? I am the admin for Project Abraham and want to set up a donate button. Can this be done?

GetHuman3844231 did not yet indicate what Facebook should do to make this right.

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How GetHuman3844231 fixed the problem
I believe I've found the answer. In Canada I need to use Paypal Giving Fund Canada and can't use Facebook tools.
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Facebook

Customer service issue
Reported by GetHuman3844231
Oct 28th, 2019 - 2 years ago
I have an issue with Facebook too
Fixed
GetHuman3844231 shared how to fix
Seen by 3 customers so far
Similar issue to 740932 others
0 customers following this
Items needed
Email on Account
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Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3844231 started working on this issue
Oct 28th, 2019 8:21pm
GetHuman3844231 confirmed the issue is fixed. Hooray!
Oct 29th, 2019 6:10pm