In Nov **** FB announced Canadians can fundraise using FB.* Yet this is what I found on...

GetHuman3844231's customer service issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman3844231's own words
In Nov **** FB announced Canadians can fundraise using FB.* Yet this is what I found on FB:***Charities located in Canada or Australia will not be able to set up a donation account through Facebook Payments. Instead, your charity can collect donations through Facebook using PayPal Giving Fund. You can learn more about how to enroll*here. At this time, nonprofit organizations in Canada or Australia are not eligible to collect donations on Facebook.****In the same breath " can collect donations through Facebook using PayPal"* and "not eligible to collect donations on Facebook."**Am I missing something? I am the admin for Project Abraham and want to set up a donate button. Can this be done?

GetHuman3844231 did not yet indicate what Facebook should do to make this right.

How GetHuman3844231 fixed the problem
I believe I've found the answer. In Canada I need to use Paypal Giving Fund Canada and can't use Facebook tools.
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Customer service issue
Reported by GetHuman3844231
Oct 28th, 2019 - 3 years ago
GetHuman3844231 shared how to fix
Seen by 15 customers so far
Similar issue to 740932 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman3844231 started working on this issue
Oct 28th, 2019 8:21pm
GetHuman3844231 confirmed the issue is fixed. Hooray!
Oct 29th, 2019 6:10pm