How come nobody responded back regarding. My Facebook page can have a few months that g...

GetHuman3842236's Recover Hacked Account issue with Facebook from October 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3842236's own words
How come nobody responded back regarding. My Facebook page can have a few months that got hack that i had for ** years and now its gone everything is in my page.. I had an issue with my phone being a cracked and having issuse plus my kids be on my phone all the time so i dont know what could happen bt some how somebody did hack my page and I guess the hacker got through and change everything and was using my Facebook account and started to contact my friend and family on messager.. so my friends and family started to report my page and I guess Facebook has shut my page down but I don't know what to do I need my Facebook page back I tried everything to do it somehow there's no way of me getting through if somebody can contact me regarding by my Facebook page that we currently free shaving cuz I do need my pictures of my kids and familys

GetHuman3842236 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3842236
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 740610 others
0 customers following this

Timeline

GetHuman3842236 started working on this issue
Oct 28th, 2019 3:56pm