I have been blocked from my fb account. I was trying to recover my password, I’m guessi...

GetHuman-edantam's customer service issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman-edantam's own words
I have been blocked from my fb account. I was trying to recover my password, I’m guessing I hit the “next” button “too fast” because I then got this message “It looks like you were misusing a feature by going too fast. You’ve been blocked from using it.” This was * days ago and I haven’t been able to access my fb account. I also have a business group and VIP group through my account, so this absence from my account is very frustrating. I promise I wasn’t doing anything malicious....just trying to change my forgotten password.

GetHuman-edantam did not yet indicate what Facebook should do to make this right.

How GetHuman-edantam fixed the problem
I made sure that I was absolutely signed out of fb on all of my devices. Then I deleted the app (again). I reinstalled the app and tried to sign in from scratch and it worked. I’m telling you, I did this same thing once already and it didn’t work. Maybe I wasn’t totally signed out somewhere, I’m not sure, or MAYBE my block was lifted and it was totally perfect timing??!!??
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Facebook

Customer service issue
Reported by GetHuman-edantam
Oct 28th, 2019 - 2 years ago
Fixed
GetHuman-edantam shared how to fix
Seen by 5 customers so far
Similar issue to 443 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-edantam started working on this issue
Oct 28th, 2019 3:52pm
GetHuman-edantam confirmed the issue is fixed. Hooray!
Oct 28th, 2019 8:15pm
GetHuman-edantam confirmed the issue is fixed. Hooray!
Oct 28th, 2019 8:19pm

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