Hi, I have problem with my mother account.*She can not remember her new password that s...

GetHuman-gartoony's Reset Password issue with Facebook from October 2019

Help with my Facebook issue
Before contacting them, items GetHuman-gartoony may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-gartoony's own words
Hi, I have problem with my mother account.*She can not remember her new password that she have change on this morning. And I try to help her recovery facebook by email but She can not remember her email password too.*How can I help her?**Her facebook name is Wanpen wwty and my facebook is Gartoony wwty.**Please contact me if you need to confirm that is mom’s facebook. I can send another information to you to verify that is real. Please help my mother.

GetHuman-gartoony did not yet indicate what Facebook should do to make this right.

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Facebook

Reset Password issue
Reported by GetHuman-gartoony
Oct 28th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 740509 others
0 customers following this

Timeline

GetHuman-gartoony started working on this issue
Oct 28th, 2019 2:48pm
GetHuman-gartoony indicated the issue is not fixed yet.
Oct 29th, 2019 4:02am
GetHuman-gartoony indicated the issue is not fixed yet.
Oct 29th, 2019 4:12am
GetHuman-gartoony indicated the issue is not fixed yet.
Oct 29th, 2019 3:06pm
GetHuman-gartoony indicated the issue is not fixed yet.
Nov 1st, 2019 1:47am
GetHuman-gartoony indicated the issue is not fixed yet.
Nov 1st, 2019 1:47am
GetHuman-gartoony indicated the issue is not fixed yet.
Nov 1st, 2019 1:48am
GetHuman-gartoony indicated the issue is not fixed yet.
Nov 1st, 2019 1:48am
GetHuman-gartoony shared this issue with friends on Facebook
Nov 1st, 2019 1:48am

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