I received yesterday a notification that someone has tried to log in to my fb. So I rus...

GetHuman-eidchant's customer service issue with Facebook from October 2019

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The issue in GetHuman-eidchant's own words
I received yesterday a notification that someone has tried to log in to my fb. So I rushed to change my password in order to protect and secure my Account. I also got the login code through SMS, but unfortunately, I typed it incorrectly, twice or more. Consequently, after several trials of resetting the password and receiving login codes, I kept receiving the following reply: it seems that you have tried to login with several login codes. Try again later. Could you pls help me in getting access to my fb Account? My name is Chantal Eid.* My username is C*****@***.com

GetHuman-eidchant did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-eidchant
Oct 28th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 740337 others
0 customers following this

Timeline

GetHuman-eidchant started working on this issue
Oct 28th, 2019 12:13pm
GetHuman-eidchant indicated the issue is not fixed yet.
Oct 28th, 2019 4:27pm
GetHuman-eidchant indicated the issue is not fixed yet.
Oct 28th, 2019 4:28pm

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