Hey there I'm Miraj Mahbub Jhumon. recently my account has been hacked by a hacker. Now...

GetHuman-medevp's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman-medevp's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-medevp may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-medevp's own words
Hey there I'm Miraj Mahbub Jhumon. recently my account has been hacked by a hacker. Now he is asking for google play card. This account is very important to me. Now I want it back. For proof I've the admit card of my entrance examination which was issued by Bangladesh Government and Screenshots of chat with the hacker. Please help me sir, It'll be greatly appreciated and I'll be grateful.**Proof: https:**drive.google.com*drive*u***folders**EsyvIt*Aq*s*n*wqjkF*t*MekATaEnXr

GetHuman-medevp did not yet indicate what Facebook should do to make this right.

How GetHuman-medevp fixed the problem

We are waiting for GetHuman-medevp to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman-medevp
Oct 27th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 739373 others
0 customers following this

Timeline

GetHuman-medevp started working on this issue
Oct 27th, 2019 3:06pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies