It all started when i found that i was blocked from posting anything on Facebook for...

GetHuman-garrywhu's customer service issue with Facebook from October 2019

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The issue in GetHuman-garrywhu's own words
It all started when i found that i was blocked from posting anything on Facebook for * days.*I had received a "no reply" email that i "may" have posted something that i shouldn't have, but no specifics were given.*I filled in the "appeal" segment linked to me by Facebook stating "Apologies if i have broken any Facebook posting rules, but as you have not specified the post or posts that i have been blocked from posting for i am unable to assure that i won't accidentally break this*these specific rules again, so please advise".*I got no reply but i was able to post again three days later and hoped that was the end of it.*Sadly this was not the case and i suddenly found myself unable to post yet again, only this time my ** plus years Facebook account was deleted.*I have ** plus years of my life on that account, including friends and family i have lost in that time and precious photo's and videos that i may now never see again.*I have tried numerous ways to contact Facebook only to find that their customer service is non existent, which is absolutely abysmal when you take into consideration that we are talking about the biggest communicative tool on the planet(shock horror)*I have no idea if you can help me or not, but i don't know where else to turn.*I was also part of a closed group of close family members who i contact every day about my mum's illness which includes "Dementia" and "Cancer" which i can no longer be a part of and why??? I have absolutely no idea because Facebook have not specified how*why or IF i broke their rules.

GetHuman-garrywhu did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-garrywhu
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 739083 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-garrywhu started working on this issue
Oct 27th, 2019 8:05am
GetHuman-garrywhu indicated the issue is not fixed yet.
Oct 27th, 2019 1:07pm
GetHuman-garrywhu indicated the issue is not fixed yet.
Oct 27th, 2019 1:20pm
GetHuman-garrywhu indicated the issue is not fixed yet.
Oct 27th, 2019 1:21pm
GetHuman-garrywhu indicated the issue is not fixed yet.
Oct 28th, 2019 7:54am
GetHuman-garrywhu indicated the issue is not fixed yet.
Oct 30th, 2019 8:10am

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