Greetings, * **My name is Dahabo aka Dahabe Abdella, **I am writing to you tonight hopi...

GetHuman-dahabois's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-dahabois may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-dahabois's own words
Greetings, * **My name is Dahabo aka Dahabe Abdella, **I am writing to you tonight hoping You May Be able to assist me to resolve my Facebook account problem?***I wrote your Facebook team shortly after I found out my Facebook page has been hacked, instead of removing the hackers from my page, I later to found out my personal Facebook page along with my public figure and my nonprofit organization page were all disabled by Facebook, I sent in everything requested on appeal form many times last four days, and I have not even heard back from anyone acknowledging that they have received my messages. ***I have my Facebook page for over * years, my families and my kids, people I serve memories stored on my page, It is very unfair to me getting punished for my Account being hacked. ***I didn’t even realize there was something going on when my phone restarted all of the sudden, and asked for my phone number and my picture to be uploaded, I didn’t really think of anything at that moment since nothing has happened to my Facebook account for last * years, so I am not sure what happened, and I definitely am not very happy with what happened for almost a week. ***What bothers me the most is I am always careful with what I share on my page with my ***k followers as human rights advocate. I honestly don’t remember posting anything inappropriate on my Page on this particular day or ever, in addition I only communicate with people in my circle with my limited time I have. ***I am very responsible and respectful mother, I would never do anything wrong no my page or anywhere. If there is anything you might think should not be posted or shared, I am willing to remove any offending content in order to get my account reinstated. I have so much important memories stored on my page over the years and I really appreciate you guys giving me my Facebook page back please. ***I have emailed Facebook tech support, and I also have filled out and sent in an appeal form couple of times for last three days, and I have not gotten any response yet, so I’m not sure if you guys are receiving my requests? I am frustrated and I really need your help. *****I have families and friends overseas which we only stay connected through Facebook, and they have no other way to get a hold of me, and I hope you will understand my frustration and concerns. Please reinstate my account. ****Thank You, *Dahabe Abdella ******@***.com*(***) ***-****

GetHuman-dahabois did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-dahabois
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 739069 others
0 customers following this

Timeline

GetHuman-dahabois started working on this issue
Oct 27th, 2019 7:29am